McDonald’s logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Tuition Assistance
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance

Job Description

This job opportunity is with a restaurant franchise independently owned and operated under a license to use McDonald's brand, logos, and food products. Although the restaurant carries the McDonald's name and image familiar to millions globally, it is important to note that the franchisee operates as a separate business entity from McDonald's USA. This means McDonald's USA is neither the employer nor involved in any employment-related decisions such as hiring, firing, or managing staff; those responsibilities are solely handled by the franchisee. This distinction ensures the restaurant manages all workforce and operational matters independently, tailoring policies, schedules, and workplace culture to its local community and team needs.

The restaurant franchise offers a dynamic and rewarding career environment for individuals eager to grow both personally and professionally. Working here means joining a team committed to quality service, cleanliness, and delivering an outstanding customer experience. Employees are encouraged to bring their authentic selves to work, building skills and exploring educational opportunities supported by the franchise. From flexible scheduling to career advancement pathways, the franchise values its workforce and seeks leaders prepared to make a meaningful impact every day.

The role in focus is that of General Manager, a pivotal leadership position responsible for running a profitable restaurant operation that consistently meets McDonald's exacting standards of Quality, Service, and Cleanliness. This role involves strategic planning in collaboration with senior leadership, along with a hands-on approach in leading a team of Department Managers to achieve the restaurant's goals. The General Manager ensures each department is managed effectively by setting goals, monitoring progress, and providing coaching and development where needed. Success in the role requires the individual to cultivate a motivated, skilled team capable of responding to challenges and opportunities in a high volume, fast-paced quick service restaurant environment.

Ideal candidates for this General Manager position will bring prior experience running busy restaurant locations, preferably within the quick service dining sector or related fields such as hospitality or retail management. This is a substantial leadership role requiring the skills to inspire teams, manage operational details, and uphold exceptional standards that align with the McDonald's brand. Candidates must be at least 18 years old to qualify for this position in corporate-owned restaurants, reflecting the responsibility and maturity associated with managing significant business operations.

Beyond the day-to-day responsibilities, the franchise supports General Managers with a competitive pay package alongside a comprehensive suite of benefits designed to promote wellbeing, education, and financial security. These benefits include paid vacation, tuition assistance programs such as Archways to Opportunity which offers pathways to earn a high school diploma, college tuition help, and English language classes for non-native speakers. Furthermore, the franchise provides medical, dental, and vision coverage, short and long-term disability insurance, life and accident insurance, employee service awards, access to an Employee Resource Connection, and matching gift programs. These offerings are a part of the franchise's commitment to invest in its workforce and create a supportive workplace environment.

Candidates considering this opportunity should recognize that by applying, they consent to their information being handled by the franchisee alone. They acknowledge the independent franchisee’s exclusive authority over employment processes, including interviews, hiring, scheduling, and staffing decisions. McDonald's USA does not access or influence these matters and encourages prospective employees to contact the specific franchise regarding any inquiries about privacy or employment policies.

Join this franchise to start or advance your career in a respected, globally recognized restaurant brand while working for an independent business that places high value on community, development, and employee success. As a General Manager, you will have an exceptional platform to lead, innovate, and achieve professional growth in a supportive and well-resourced environment. Make your move, and build a satisfying career where your impact matters.

Job Requirements

  • Must be 18 years or older
  • Previous managerial experience preferred
  • Knowledge of restaurant operations and standards
  • Ability to lead a team and manage multiple departments
  • Strong decision-making and problem-solving skills
  • Excellent communication abilities
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • Previous General Manager experience running high volume locations
  • Experience in quick service restaurants, hospitality, or retail
  • Strong leadership and team management skills
  • Ability to set and achieve operational goals
  • Effective communication and coaching abilities
  • Experience hiring and developing managers
  • Must be at least 18 years old

Job Duties

  • Run a profitable restaurant
  • Ensure compliance with McDonald’s standards of Quality, Service, and Cleanliness
  • Set the restaurant’s goals and create plans to achieve them
  • Lead and coach Department Managers
  • Monitor department progress and provide performance feedback
  • Hire and develop Department and Shift Managers
  • Manage staffing and scheduling to meet operational needs

Job Criteria

Experience

Expert Level (7+ years)


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