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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,000.00 - $74,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Tuition Assistance
Quarterly bonus program
Paid Time Off
holiday closures
Career growth opportunities

Job Description

Chipotle Mexican Grill, Inc. is a renowned fast-casual restaurant chain that is redefining the fast-food landscape by prioritizing responsibly sourced, high-quality ingredients and exceptional guest experiences. The company operates restaurants across the United States, Canada, the United Kingdom, France, and Germany, and stands out as the only major restaurant company that owns and operates all of its locations in North America and Europe. Chipotle is known for its commitment to serving real food made with wholesome ingredients free from artificial colors, flavors, or preservatives. Beyond its culinary offerings, Chipotle is a leader and innovator in the food industry, embracing technology, digital platforms, and sustainable business practices to create a better world for its customers, employees, and communities.

The role of General Manager at Chipotle is an exciting leadership opportunity within a rapidly expanding restaurant network. As Chipotle opens new locations almost daily, the General Manager position calls for dynamic individuals who are passionate about leading teams, cultivating an outstanding work culture, and driving operational excellence. This position involves comprehensive responsibility for the restaurant's performance, including hiring and developing talent, managing daily operations, maintaining top-tier food safety and hospitality standards, and achieving financial targets such as sales and cash flow goals.

General Managers at Chipotle embody the spirit of being 'guest obsessed,' ensuring every customer interaction meets the highest standards of service, speed, and accuracy. They are deeply involved in all aspects of running the restaurant, from scheduling and team coaching to profit and loss management. By leveraging Chipotle's tailored training tools and resources, General Managers develop crew members, shift leaders, and apprentices, fostering a culture of growth and continuous improvement. The role also demands creativity in marketing initiatives, community engagement, and sales-driving activities, reflecting Chipotle's commitment to authentic connection with its guests.

This position requires flexibility to work varied shifts including lunches, dinners, and weekends to provide leadership throughout all operating hours. The fast-paced environment demands physical stamina, including the ability to stand and walk up to 10 hours daily, lift up to 50 pounds, and work amid changing kitchen temperatures. Beyond operational duties, General Managers take pride in maintaining a clean, guest-ready dining room, adhering to compliance and safety standards, and steering the restaurant towards its annual financial objectives.

Chipotle offers a comprehensive benefits package that includes medical, dental, and vision insurance, retirement savings options, tuition assistance, paid time off, holiday closures, and opportunities for career advancement and performance bonuses. The company embraces diversity, equity, and inclusion as central values, striving to build a workplace where every team member feels valued and empowered. Chipotle is an equal opportunity employer, committed to providing reasonable accommodations to qualified applicants with disabilities.

Joining Chipotle as a General Manager means becoming part of a mission-driven brand dedicated to cultivating a better world through food, leadership, and innovation. This role is perfect for those with restaurant management experience who are eager to inspire teams, deliver exceptional guest experiences, and contribute to a growing, successful business.

Job Requirements

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Ability to stand and walk for 10 hours a day
  • Ability to lift 50 pounds
  • Ability to work varied shifts including lunch, dinner, and weekends
  • Strong communication skills
  • Passion for hospitality and team leadership
  • Ability to maintain a clean and guest-ready restaurant environment

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Genuine enthusiasm for people development and leading others
  • Friendly and enthusiastic attitude
  • A guest obsessed passion for hospitality
  • A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Job Duties

  • Be guest obsessed – uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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