Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

PTO
Paid vacation
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
Service awards

Job Description

This job posting is for a General Manager position at a restaurant owned and operated by an independent franchisee licensed to use McDonald's logos and food products. It is important to note that this franchisee is a separate entity from McDonald's USA, which means that all employment matters including hiring, firing, staff management, and scheduling are handled exclusively by the franchisee. McDonald's USA does not have any control over these decisions and will not be involved in the employment process, including reviewing applications or conducting interviews.

The hiring establishment operates a fast-paced, high-volume restaurant under the McDonald's brand, a globally recognized leader in the quick service restaurant industry. As a franchisee-operated location, the business benefits from McDonald's extensive brand reputation and proven operational systems, but maintains independence in its management and employment decisions. This independent nature provides a unique opportunity for professionals who want to grow their careers in a supportive yet autonomous environment that values leadership, customer service, and operational excellence.

The General Manager role is pivotal in ensuring the restaurant achieves and maintains profitability, while also delivering high standards of quality, service, and cleanliness expected by McDonald's customers. This leadership position requires managing and motivating a strong team of Department Managers, setting achievable goals, providing coaching and support, and driving continuous improvement across all departments. The General Manager works closely with their leadership to align restaurant objectives with overall business strategy and ensures a positive, efficient, and customer-focused operational environment.

This job offers a fulfilling career path with tremendous opportunities for advancement and professional development. The role invites individuals who are passionate about leadership and customer service to join a team where they can truly make a difference. The franchisee emphasizes flexible scheduling and encourages associates to pursue their education while working, creating a work environment that recognizes and nurtures personal growth.

Ideal candidates for the General Manager position will have prior experience managing high-volume restaurants, ideally within the quick service industry or related fields such as hospitality or retail. Candidates must be at least 18 years of age, reflecting McDonald's requirements for corporate-owned and operated restaurant managers. Experience in team leadership, goal setting, and operational management will be crucial for success in this role.

Aside from the competitive pay associated with this position, General Managers have access to exceptional benefits including paid time off, earned paid vacation, and comprehensive healthcare coverage that includes medical, dental, and vision benefits. Additionally, the franchisee supports educational advancement through the Archways to Opportunity program that offers access to earning a high school diploma, college tuition assistance, and English language classes. Employee recognition programs and resource connections further enhance the workplace culture and employee satisfaction.

In summary, this General Manager position presents a unique opportunity to join an independently owned and operated McDonald's restaurant, where you can lead a dedicated team, deliver outstanding customer experiences, and build a rewarding career with excellent benefits and development opportunities. The role promises dynamic day-to-day activities, personal growth, and the chance to propel your career forward in a well-established and respected branded environment.

Job Requirements

  • At least 18 years old
  • Previous General Manager experience in high volume restaurants
  • Background in quick service restaurants preferred
  • Ability to lead and motivate a team
  • Strong organizational skills
  • Effective communication and coaching skills
  • Willingness to work flexible hours

Job Qualifications

  • Previous General Manager experience running high volume locations
  • Background in quick service restaurants preferred
  • Experience in hospitality or retail is desirable
  • Strong leadership and team management skills
  • Ability to set goals and motivate teams
  • Excellent communication and coaching abilities
  • Must be at least 18 years old

Job Duties

  • Run a profitable restaurant that meets McDonald's standards of quality, service, and cleanliness
  • Work with leadership to set restaurant goals and develop plans to achieve them
  • Lead and support a team of Department Managers by setting their goals and monitoring progress
  • Provide coaching, feedback, and direction to improve departmental performance
  • Hire and develop Department and Shift Managers to build a strong leadership team
  • Ensure the restaurant has the right staff to deliver excellent customer service
  • Maintain compliance with all operational and safety standards

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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