McDonald’s logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid Time Off
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
Life insurance
accident insurance
leaves of absence
Service awards

Job Description

This job opportunity is with a McDonald's restaurant owned and operated by an independent franchisee, separate from McDonald's USA. The franchisee holds the license to use McDonald's logos and food products but operates autonomously from McDonald's corporate structure. As such, the franchisee is the actual employer responsible for all employment matters including hiring, firing, supervision, staffing, and scheduling. McDonald's USA is not involved in these employment decisions or in processing applications.

McDonald's, as a global fast-food leader, is renowned for its commitment to quality food, excellent customer service, and clean dining environments. This franchise-owned restaurant maintains these high standards and delivers the classic McDonald's experience that customers expect worldwide. By joining this team as a General Manager, you become part of a dynamic workplace that values leadership, growth, and operational excellence.

The General Manager role is critical and expansive, focusing on running a profitable restaurant while upholding McDonald's rigorous customer standards of quality, service, and cleanliness. This leadership position involves collaborating with higher-level leaders to set the restaurant's strategic goals and developing actionable plans to achieve them. You will be at the forefront of driving the restaurant’s success through effective team management and operational oversight.

One of the main responsibilities is to lead a team of Department Managers, each responsible for specific areas within the restaurant. As General Manager, you will provide guidance, coaching, and performance tracking for these managers to ensure departmental goals are met and continuously improved. This leadership approach ultimately enhances the overall restaurant performance.

Additionally, the General Manager plays a significant role in hiring and developing both Department and Shift Managers to build a strong leadership pipeline, ensuring that the restaurant has capable and motivated leaders to carry the business forward. Previous managerial experience, especially within quick service restaurants, hospitality, or retail sectors, is highly favored. Candidates must be at least 18 years old to qualify for this managerial role.

This role offers a satisfying and rewarding career with opportunities for advancement and personal development. Employees benefit from flexible working hours tailored to accommodate education pursuits and lifestyle needs, facilitating an ideal work-life balance. McDonald's fosters an inclusive culture where being yourself and building your skills is encouraged.

The franchise offers competitive pay and a comprehensive benefits package designed to support employees both professionally and personally. Benefit highlights include paid time off, paid holidays, medical, dental, and vision coverage options, as well as short- and long-term disability, life, and accident insurance. Additionally, employees have access to leaves of absence and service awards recognizing dedication and service milestones.

McDonald's also provides opportunities for educational advancement through its Archways to Opportunity program. This program supports employees in earning a high school diploma, offers college tuition assistance, and provides English as a Second Language classes, demonstrating a strong commitment to employee growth beyond the workplace.

This General Manager position is not only about managing day-to-day operations but is also about leading a motivated team to deliver exceptional service, managing resources efficiently, and contributing to the long-term success of the restaurant. It's a career path that opens doors to further advancement within the franchise system and beyond, supported by training, mentorship, and a positive company culture.

Join this independent franchisee-operated McDonald’s team to embark on a career journey where you can make a real impact, grow professionally, and enjoy rewarding benefits. This is your chance to be part of a world-renowned brand while working in a supportive, growth-focused environment that values your aspirations and talents.

Job Requirements

  • 18 years or older
  • Previous managerial experience
  • Background in quick service restaurants preferred
  • Ability to work flexible hours
  • Willingness to hire and develop team members
  • Commitment to customer quality, service, and cleanliness
  • Ability to manage staffing and scheduling effectively

Job Qualifications

  • Previous managerial experience
  • Experience in quick service restaurants preferred
  • Experience in hospitality or retail considered
  • Ability to lead and motivate a team
  • Strong organizational and communication skills
  • Must be at least 18 years old
  • Commitment to upholding company standards

Job Duties

  • Run a profitable restaurant by managing daily operations
  • Ensure McDonald's quality, service, and cleanliness standards are met
  • Set restaurant goals in collaboration with leadership
  • Lead and support Department Managers to achieve their goals
  • Provide coaching and direction to improve team performance
  • Hire and develop Department and Shift Managers
  • Manage staffing, scheduling, and employee supervision

Job Criteria

Experience

Expert Level (7+ years)


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