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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
vision coverage
flexible spending accounts
short-term disability
long-term disability
Life insurance
accident insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opening is for a General Manager position at a restaurant that operates under the McDonald’s brand, but it is owned and operated independently by a franchisee, not McDonald’s USA. This means the franchisee holds the license to use McDonald’s logos and food products and manages all aspects of the restaurant independently, including employment decisions. This franchisee hires, supervises, disciplines, and schedules employees without any direct involvement from McDonald’s USA. Employment at this restaurant provides an exciting opportunity to be part of a globally recognized brand while working within a locally controlled, entrepreneurial environment.

The General Manager role in this setting is a challenging and rewarding leadership position. It requires a dedicated individual who is passionate about delivering outstanding customer experiences and ensuring operational excellence. The General Manager oversees all aspects of the restaurant’s daily operations, striving to maintain McDonald’s high standards for quality, service, and cleanliness. This role is essential for driving financial performance and achieving business goals by developing and leading a committed team.

In this position, the General Manager leads a team of Department Managers, each responsible for specific areas within the restaurant. The successful candidate will work closely with these managers to set clear goals, monitor their progress, and provide coaching and guidance to improve department performance. Effective leadership at this level directly contributes to the overall success and growth of the restaurant. Additionally, the General Manager may be involved in hiring and developing new Department and Shift Managers to ensure the continuity and strength of the restaurant’s leadership.

Ideal candidates for this role typically have previous experience managing high-volume food service locations, preferably in quick service restaurants. Experience in hospitality or retail environments is also valuable. The position requires candidates to be at least 18 years old to meet legal management requirements. Working as a General Manager in this franchisee-operated McDonald’s restaurant offers extensive benefits and professional growth opportunities. Besides competitive pay, managers receive access to benefits such as paid vacation and holidays, education assistance programs, medical and dental coverage, and other valuable perks. These benefits support employees in achieving both personal and professional goals.

This role suits individuals looking to develop their career in the quick service restaurant industry while leading a team that delivers consistent customer satisfaction. The fast-paced, dynamic environment demands strong organizational skills, passion for quality, and a commitment to fostering a positive workplace culture. If you are driven to succeed and eager to take on a leadership role where your efforts directly impact the business, this General Manager position is a great fit.

By joining this independently operated McDonald’s restaurant, you will become part of a community that values energy, purpose, and growth. The company encourages employees to build their skills, pursue education, and advance their careers. The General Manager role offers a unique chance to contribute meaningfully to a well-known brand while receiving substantial support and development opportunities from the franchisee organization treating you as a key member of the team.

Job Requirements

  • Be 18 years or older
  • have previous management experience
  • demonstrate leadership capabilities
  • possess strong organizational skills
  • be able to work in a fast-paced environment
  • have excellent customer service orientation
  • commit to maintaining McDonald’s standards

Job Qualifications

  • Previous General Manager experience
  • experience running high volume locations
  • background in quick service restaurants preferred
  • experience in hospitality or retail is a plus
  • strong leadership skills
  • effective communication abilities
  • ability to motivate and develop a team

Job Duties

  • Run a profitable restaurant
  • ensure McDonald’s standards of quality, service, and cleanliness are met
  • set restaurant goals with leadership
  • create plans to achieve goals
  • lead and support Department Managers
  • coach and direct managers to improve department performance
  • hire and develop Department and Shift Managers

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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