Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Crew bonus program
Employee Discounts
Retirement Plan
Job Description
Five Guys Burgers and Fries is one of America's most successful hamburger concepts, widely recognized for its high-quality food and exceptional employee culture. Ranked the #1 burger in America by the Zagat survey, Five Guys thrives not only due to its delicious menu but also because of its unique team-oriented work environment. The company prides itself on fostering a collaborative atmosphere where employees are trained to excel in every position within the restaurant, covering everything from register operations to grilling, morning prep, and evening close duties. This comprehensive cross-training helps crew members develop versatile skills while promoting teamwork and communication across all facets of the restaurant's daily operations.
Five Guys also offers a distinctive crew bonus program that distributes cash bonuses twice per week. This program incentivizes employees by providing opportunities to earn significantly higher incomes based on performance, dedication, and teamwork. The restaurant's open kitchen setup creates a vibrant and energetic environment where loud, enthusiastic team communication is encouraged. This open format not only makes the workplace enjoyable but also invites customers to participate in the burger creation process, adding to the overall dining experience. Each crew member plays an important role in delivering excellent service and quality food that Five Guys is known for.
The role of a General Manager at Five Guys is central to the restaurant's success. General Managers oversee all aspects of restaurant operations and lead by example, actively working alongside their team in both kitchen and customer service roles. This leadership style fosters a family-like atmosphere where collaboration and mutual support are prioritized. The General Manager is responsible for ensuring efficient restaurant performance through effective team management, maintaining high standards for food quality and customer satisfaction, and driving the business towards growth. This position offers not only the opportunity to manage a well-respected brand but also a chance to develop key skills in leadership, operations, and customer service within a fast-paced, rewarding environment.
Five Guys also offers a distinctive crew bonus program that distributes cash bonuses twice per week. This program incentivizes employees by providing opportunities to earn significantly higher incomes based on performance, dedication, and teamwork. The restaurant's open kitchen setup creates a vibrant and energetic environment where loud, enthusiastic team communication is encouraged. This open format not only makes the workplace enjoyable but also invites customers to participate in the burger creation process, adding to the overall dining experience. Each crew member plays an important role in delivering excellent service and quality food that Five Guys is known for.
The role of a General Manager at Five Guys is central to the restaurant's success. General Managers oversee all aspects of restaurant operations and lead by example, actively working alongside their team in both kitchen and customer service roles. This leadership style fosters a family-like atmosphere where collaboration and mutual support are prioritized. The General Manager is responsible for ensuring efficient restaurant performance through effective team management, maintaining high standards for food quality and customer satisfaction, and driving the business towards growth. This position offers not only the opportunity to manage a well-respected brand but also a chance to develop key skills in leadership, operations, and customer service within a fast-paced, rewarding environment.
Job Requirements
- high school diploma or equivalent
- minimum of 2 years experience in restaurant management
- familiarity with cash handling and POS systems
- flexible availability including weekends and holidays
- ability to stand for extended periods
- strong organizational skills
Job Qualifications
- prior restaurant management experience
- strong leadership and communication skills
- ability to work in a fast-paced environment
- knowledge of food safety regulations
- customer service orientation
- problem-solving skills
- ability to motivate and develop a team
Job Duties
- oversee daily restaurant operations
- manage and lead the team to ensure excellent customer service
- work alongside crew members in kitchen and front of house
- maintain food quality and safety standards
- handle inventory and ordering
- train and develop staff
- implement company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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