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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Indiana Hospitality Group is a well-established hotel management company with a rich history dating back to 1985. Over the years, it has grown significantly and now operates a diverse portfolio of hotels, including renowned brands such as Marriott, Hilton, Intercontinental Hotels Group, and Choice Hotels. This company is dedicated to crafting unique guest experiences with an emphasis on exceeding expectations through their Clean-Fixed-Friendly Hotels philosophy. The group is recognized for its commitment to excellence in the hospitality industry, focusing on quality service and maintaining high standards of cleanliness and guest satisfaction across all their properties.
The role of General... Show More
The role of General... Show More
Job Requirements
- Education relevant to hotel management
- proven experience managing hotel operations
- ability to pass background screening
- fluency in English
- knowledge of applicable laws and health regulations
- strong communication skills
- proficiency in MS Office
- ability to work under pressure
- willingness to maintain a drug-free workplace
Job Qualifications
- Proven experience as hotel manager or relevant role
- fluency in English
- knowledge of other languages is a plus
- understanding of hotel management best practices and relevant laws and guidelines
- working knowledge of MS Office
- knowledge of hotel management software (PMS) is an advantage
- excellent customer service skills
- business mindset
- aptitude in decision-making and problem-solving
- reliable and able to multitask
- outstanding leadership skills
- great attention to detail
Job Duties
- Supervise work at all levels including front desk, kitchen staff, housekeeping, and maintenance
- set clear objectives for staff
- plan activities and allocate responsibilities to achieve efficient operations
- manage budgets and expenses
- analyze and interpret financial information
- monitor sales and profits
- develop and implement marketing strategies to promote hotel services
- communicate with customers including welcoming them, addressing complaints, and providing information
- deal with maintenance issues, staff or equipment shortages, and renovations
- collaborate with external parties such as suppliers, travel agencies, and event planners
- inspect facilities regularly to enforce health and safety compliance
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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