Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
performance bonuses
Career development opportunities
Job Description
Barnett Management Company, operating under the brand name Burger King, is a well-established leader in the quick-service restaurant industry. With its commitment to providing quality fast food and exceptional customer service, Barnett Management Company manages multiple Burger King locations, including the busy restaurant at 394 N. Litchfield Rd, Goodyear, AZ. This franchise is part of a global fast-food chain known for its flame-grilled burgers, efficient service, and a welcoming dining environment. Their focus is on delivering a consistently outstanding guest experience while adhering to the highest standards of food safety and operational efficiency.
The role of General Manager at Barnett Management Company’s Burger King is a pivotal leadership position responsible for overseeing the entire restaurant operation. The General Manager plays a critical role in managing a diverse team of line-level employees who handle various tasks, including food preparation, cleaning, and customer order processing. This role requires strong operational knowledge, as the General Manager must not only supervise but also be capable of performing the fundamental duties that their team members perform. This hands-on approach ensures smooth operation during peak hours or staff shortages.
The General Manager leads the management team and is directly accountable for multiple facets of restaurant operations. This includes financial controls such as managing budgets, expenses, and sales goals to ensure profitability. They supervise staffing by hiring new crew members, scheduling shifts, and maintaining optimal workforce levels to promote efficiency and high-quality customer service. The role also involves direct oversight of compliance with Burger King Corporation standards, ensuring the restaurant meets safety, sanitation, and appearance expectations at all times.
Customer satisfaction is a top priority. The General Manager addresses customer complaints and implements solutions to maintain and enhance the restaurant’s reputation in the community. They plan and execute promotional activities and community engagement initiatives to boost the local presence and attract new guests. Collaborating with the Above Restaurant Leader, the General Manager contributes to strategic business planning for the upcoming fiscal year, focusing on growth and development objectives.
Employee development is another crucial aspect of this role. The General Manager is responsible for appraising staff performance, offering rewards and promotions, or making termination decisions when necessary. They recruit, train, and mentor employees to build a skilled, motivated team aligned with the company’s goals. Additionally, the General Manager maintains accurate business records, including inventory management and sales documentation, to ensure operational transparency and efficiency.
Operational flexibility is essential, as the General Manager may be required to work any shift or perform any task within the restaurant to guarantee smooth operations. This may include balancing cash drawers and preparing bank deposits, reflecting the comprehensive nature of this leadership position.
This role offers an exciting opportunity for an experienced leader who thrives in a fast-paced, customer-focused environment. The General Manager at Barnett Management Company’s Burger King at the Goodyear location will have the autonomy to drive restaurant success while positively impacting the local community and team members.
The role of General Manager at Barnett Management Company’s Burger King is a pivotal leadership position responsible for overseeing the entire restaurant operation. The General Manager plays a critical role in managing a diverse team of line-level employees who handle various tasks, including food preparation, cleaning, and customer order processing. This role requires strong operational knowledge, as the General Manager must not only supervise but also be capable of performing the fundamental duties that their team members perform. This hands-on approach ensures smooth operation during peak hours or staff shortages.
The General Manager leads the management team and is directly accountable for multiple facets of restaurant operations. This includes financial controls such as managing budgets, expenses, and sales goals to ensure profitability. They supervise staffing by hiring new crew members, scheduling shifts, and maintaining optimal workforce levels to promote efficiency and high-quality customer service. The role also involves direct oversight of compliance with Burger King Corporation standards, ensuring the restaurant meets safety, sanitation, and appearance expectations at all times.
Customer satisfaction is a top priority. The General Manager addresses customer complaints and implements solutions to maintain and enhance the restaurant’s reputation in the community. They plan and execute promotional activities and community engagement initiatives to boost the local presence and attract new guests. Collaborating with the Above Restaurant Leader, the General Manager contributes to strategic business planning for the upcoming fiscal year, focusing on growth and development objectives.
Employee development is another crucial aspect of this role. The General Manager is responsible for appraising staff performance, offering rewards and promotions, or making termination decisions when necessary. They recruit, train, and mentor employees to build a skilled, motivated team aligned with the company’s goals. Additionally, the General Manager maintains accurate business records, including inventory management and sales documentation, to ensure operational transparency and efficiency.
Operational flexibility is essential, as the General Manager may be required to work any shift or perform any task within the restaurant to guarantee smooth operations. This may include balancing cash drawers and preparing bank deposits, reflecting the comprehensive nature of this leadership position.
This role offers an exciting opportunity for an experienced leader who thrives in a fast-paced, customer-focused environment. The General Manager at Barnett Management Company’s Burger King at the Goodyear location will have the autonomy to drive restaurant success while positively impacting the local community and team members.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or related field
- Ability to perform all line-level functions
- Strong organizational and multitasking skills
- Excellent interpersonal and problem-solving abilities
- Availability to work flexible shifts including evenings, weekends and holidays
- Basic math skills for cash handling and financial record keeping
Job Qualifications
- Proven management experience in a fast-paced food service environment
- Strong leadership and team development skills
- Knowledge of food safety and sanitation regulations
- Excellent customer service and communication skills
- Ability to manage budgets and financial controls
- Experience in hiring, training, and evaluating staff
- Competent in operational tasks including food preparation and service
- Ability to work flexible hours including shifts as needed
Job Duties
- Manages operation of food restaurant in accordance with policies and to achieve objectives set by the ownership
- Maintains staffing levels by hiring new employees and scheduling work hours of crew members, shift supervisors and assistant managers to assure efficient operation of restaurant and quality customer service
- Directs, coordinates and may participate in the preparation and serving of food
- Assures that food served is of the specified quality and quantity
- Ensures that equipment and building is properly maintained, safety and sanitation standards are met and the restaurant is maintained in a neat and attractive manner
- Trains or sees to customer complaints and resolves problems to restore and promote good public relations
- Plans and implements promotional and community relations activities for the local restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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