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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $48,800.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Identity Theft Protection
flexible spending accounts
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts
Job Description
The Moxy in Allentown, PA, is an energetic and vibrant hotel that is part of the esteemed TPG Hotels, Resorts & Marinas portfolio. TPG Hotels, Resorts & Marinas is widely recognized as one of the nation's premier hotel management companies, operating hospitality assets across various chain scales. These range from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. The company is known for its commitment to delivering outstanding performance for guests and investors alike, striving always to uphold the brand promise and maintain high levels of customer satisfaction. Joining the TPG team means... Show More
Job Requirements
- Bachelor's degree in hospitality management business administration or a related field
- Several years of experience in hotel management or related roles with progressively increasing responsibilities
- Verifiable history of leading a hotel to success in terms of financial performance guest satisfaction and revenue performance
- Thorough understanding of budget creation and implementation
- Professional references from within the hospitality industry
- Organized goal oriented self-motivated and energetic with a strong desire to achieve success
- Ability to drive GOP flow thru and NOI per key
Job Qualifications
- Bachelor's degree in hospitality management business administration or a related field
- Several years of experience in hotel management or related roles with progressively increasing responsibilities
- Verifiable history of leading a hotel to success in terms of financial performance guest satisfaction and revenue performance
- Thorough understanding of budget creation and implementation
- Professional references from within the hospitality industry
- Organized goal oriented self-motivated and energetic with a strong desire to achieve success
- Ability to drive GOP flow thru and NOI per key
Job Duties
- Provide strong leadership to the hotel staff fostering a positive and productive work environment
- Recruit train and manage department heads and staff setting performance expectations and conducting regular performance reviews
- Develop and implement strategies to enhance employee engagement and promote teamwork
- Ensure exceptional guest service by setting and maintaining high service standards throughout the hotel
- Respond promptly and effectively to guest feedback resolving issues and ensuring guest satisfaction
- Monitor guest reviews and ratings implementing improvements as needed
- Develop and manage the hotel’s annual budget monitoring financial performance and implementing cost-saving measures
- Maximize revenue through effective pricing strategies sales initiatives and upselling opportunities
- Review P and L and other financial reports to make informed decisions and achieve profitability goals
- Collaborate with the sales and marketing teams to develop and implement strategies to increase occupancy and revenue
- Identify new business opportunities partnerships and promotional activities to attract and retain guests
- Partner with Engineering team to maintain the physical condition of the hotel ensuring proper upkeep and adherence to safety standards
- Oversee maintenance repairs and renovations are being completed as scheduled and necessary
- Ensure the hotel complies with all local state and federal regulations including health and safety standards as well as company and brand standards
- Stay up-to-date with industry trends changes in regulations and best practices
- Prepare regular reports for the hotel’s owners or corporate management detailing financial performance operational updates and strategic plans
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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