General Manager

The company hiring for the Restaurant Manager role is a prominent franchisee operating multiple Jimmy John’s Sandwiches locations across several states including Texas, Illinois, Wisconsin, Ohio, North Carolina, and South Carolina. Headquartered in Illinois, this franchisee group manages over 90 stores and is actively expanding through new store development and acquisitions. Their core mission revolves around delivering exceptional customer service, maintaining high-quality food standards, and offering great career opportunities for their employees. As a part of the larger Jimmy John’s franchise network, they uphold the brand’s reputation by ensuring consistency in operational excellence and customer satisfaction across all their stores.

This position is based at 110 16th St Mall, Denver, CO 80202, United States. The role is a full-time management position within the fast-casual restaurant industry, specifically focused on overseeing daily operations to ensure profitability and smooth functioning. The manager will play a key role in upholding Jimmy John’s standards for fast and accurate sandwich preparation, world-class customer service, and maintaining cleanliness and organization during shifts. This job offers a competitive pay range of $22.00 to $26.00 per hour, reflecting the significant responsibilities and leadership requirements involved.

The Restaurant Manager will be responsible for managing all facets of the restaurant's operations, from staffing and training to inventory and customer experience. They will oversee a team that includes 3 Assistant Managers and approximately 3 to 50 employees, effectively managing over 50 hours of labor per week. Delegation of tasks, supervision, and evaluation of staff work are integral to the role. The manager will handle hiring, training, employee evaluations, discipline, and terminations, ensuring the team remains motivated and productive. Providing on-the-job training for new employees will be a crucial element to maintain quality standards and operational efficiency.

Inventory and supply chain management also fall under the Restaurant Manager’s scope. This includes ordering, receiving, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies. A key objective is to minimize waste and prevent theft to protect the restaurant’s profitability. The manager will also be responsible for forecasting food item consumption per shift, supervising food prep and service, and assisting staff during peak periods to maintain efficiency.

Customer service is at the heart of this role. Ensuring every customer receives world-class service is mandatory, which involves hands-on engagement including greeting customers, taking orders, handling the cash register, assembling orders, and verifying their accuracy. The Restaurant Manager will also supervise deliveries and drivers to optimize delivery operations and service speed.

In addition to operational duties, the manager will complete various administrative tasks such as maintaining inventory records through a weekly system, conducting weekly management meetings, auditing systems and procedures, managing shift-ending paperwork, and performing preventive maintenance on equipment. They must ensure all operations comply fully with established systems and procedures.

The role demands strong communication skills, fluency in English, sound math abilities, and proficiency in computer software like Excel and Word. Physical requirements include standing, walking, reaching, and occasional lifting of up to 50 pounds. The work environment includes exposure to mechanical parts and moderate noise levels. Reasonable accommodations are provided to enable individuals with disabilities to perform essential functions effectively.

Overall, this Restaurant Manager position offers an excellent career opportunity for individuals passionate about restaurant management, customer service, and team leadership within a well-established and growing franchise network. With a supportive company culture and a wide scope of responsibilities, this role promises both professional development and the chance to contribute significantly to the company’s continued success.