Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $41,800.00 - $62,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
recognition programs
Bonuses
Incentives

Job Description

Checkers & Rally's is a well-established fast-food restaurant chain renowned for its quick service and commitment to delivering superior customer experiences. With a widespread franchise network, Checkers & Rally's focuses on providing delicious, high-quality meals in a friendly and efficient environment. They emphasize a culture built on integrity, service, excellence, and a bold approach to growth, ensuring that both guests and employees feel valued and engaged. Known primarily for its signature burgers and seasoned fries, the brand has built a strong market presence by prioritizing customer satisfaction and operational excellence. The company supports its franchisees, teams, and customers, continuously striving to be the first choice in the competitive quick-service restaurant (QSR) industry.

The General Manager role at Checkers & Rally's is a vital leadership position within the Corporate Field Operations team. This role demands an experienced and dynamic individual who takes full responsibility for managing overall restaurant operations to ensure the business meets its sales and profit targets while maintaining excellent service standards. As General Manager, you will act as the face of the restaurant, ensuring that both guests and team members receive exceptional service and support. The position involves strategic execution of the restaurant plan, analyzing operational data, and deploying initiatives to improve profitability and efficiency. You will oversee the staffing process, ensuring the right people fill the right roles and that shifts are optimally scheduled to sustain smooth operations. Training and coaching of team members and managers on company policies, guest interaction, and workplace safety are key components of this role.

Additional responsibilities include monitoring restaurant cleanliness and safety to provide a positive, fun workplace for employees and an inviting atmosphere for guests. The position also requires regular feedback to employees to foster professional growth and maintain high morale. Candidates must exhibit strong leadership, communication skills, and adaptability to thrive within the fast-paced QSR environment. With a focus on operational excellence, training and development, and personal and career growth, working as a General Manager at Checkers & Rally's offers a robust pathway for professionals passionate about restaurant management and dedicated to continuous improvement. Furthermore, the company provides comprehensive benefits, including medical and dental plans, performance bonuses, incentives, and unique recognition programs such as an all-expenses-paid annual cruise, embodying its commitment to rewarding employee contributions and promoting work-life balance.

Job Requirements

  • High school diploma or general education degree (GED)
  • Over 2 years restaurant management experience
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast paced environment

Job Qualifications

  • High school diploma or general education degree (GED)
  • Preferred food safety certified
  • Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with a fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Meeting budgeted sales and profits by managing all aspects of the P&L
  • Continually analyzing data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
  • Determining staffing needs and hiring the right candidates for the right position
  • Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
  • Training team members and managers on operations, policies and procedures and guest service
  • Identifying and responding to complaints and policy and procedure violations
  • Providing regular feedback and coaching to employees on their performance
  • Ensuring the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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