Red Lobster logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $56,100.00 - $78,700.00
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Work Schedule

Standard Hours
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Benefits

competitive base salary
weekly pay
quarterly bonus eligibility
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
voluntary benefits
401(k) retirement savings plan
Paid vacation
Dining Discounts
Career advancement opportunities

Job Description

Red Lobster is a renowned casual dining restaurant chain specializing in seafood cuisine, known for its commitment to delivering exceptional guest experiences through high-quality food, outstanding service, and a welcoming atmosphere. As a leading player in the restaurant industry, Red Lobster emphasizes operational excellence and fosters a culture of teamwork, culinary innovation, and customer satisfaction. The company operates numerous locations across the country, each thriving on its ability to blend classic flavors with innovative dishes while maintaining a friendly and professional dining environment. Working at Red Lobster means being part of a vibrant team dedicated to continuous growth and success through people-centric leadership and operational discipline.

The General Manager role at Red Lobster is a pivotal leadership position responsible for overseeing the entire restaurant operation. This includes managing a strong team of managers and crew members by setting clear standards and leading by example to embody Red Lobster's core principles. The General Manager drives a culture focused on operational excellence, ensuring superior culinary quality, beverage program integrity, and exceptional guest service. This role requires a dynamic leader who inspires their team to deliver balanced performance that meets and exceeds goals spanning guest satisfaction, employee engagement, process efficiency, and financial success. Success in this position is measured by sustained growth in sales and profits achieved through strong leadership in people management, business acumen, and results delivery. This full-time position offers a competitive salary in the range of $56,100 to $78,700 per year, complemented by weekly pay and quarterly bonus eligibility. The company also provides immediate access to comprehensive benefits including medical, dental, and vision coverage, as well as life and disability insurance.

As the General Manager, you will be instrumental in creating an over-the-top crew experience by supporting and developing your team while maintaining high standards of quality and service. You will spearhead sales initiatives, monitor restaurant performance, and implement strategies that drive customer loyalty and operational improvements. This position is ideal for an experienced restaurant professional who thrives in a fast-paced environment and is motivated by the challenge of leading a full-service restaurant to excellence. With ample opportunities for career advancement and a strong support network, Red Lobster cultivates an environment where managers grow their skills and expand their potential within the company.

Job Requirements

  • must be at least 21 years of age
  • 5+ years management experience in restaurant, hotel, retail, or general business
  • ServSafe, local and state regulatory certificates or ability to obtain required
  • proficiency communicating verbally and in writing in English required

Job Qualifications

  • must be at least 21 years of age
  • 5+ years management experience in restaurant, hotel, retail, or general business
  • 3+ years consistent achievement of highly distinguished business results as a restaurant manager preferred
  • demonstrated excellence in service and culinary manager positions required
  • proven leadership and performance record of success as a casual dining or full-service restaurant manager required for external candidates
  • ServSafe, local and state regulatory certificates or ability to obtain required
  • proficiency communicating verbally and in writing in English required
  • bachelor's degree preferred

Job Duties

  • lead restaurant operations through a team of managers and crew
  • demonstrate leadership by living Red Lobster's principles
  • drive a culture of operational excellence focused on culinary, beverage, and service excellence
  • create an over-the-top crew experience
  • deliver balanced results in guest satisfaction, employee engagement, process excellence, and financial goals
  • achieve sustainable growth in sales and profits through effective leadership
  • manage and develop staff to maintain high performance standards

Job Criteria

Experience

Expert Level (7+ years)


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