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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Job Description
TGI Fridays is a well-established and renowned casual dining restaurant brand known for its vibrant atmosphere, delicious menu offerings, and exceptional guest service. Located in Dallas-Fort Worth International Airport, the TGI Fridays at C-30 offers travelers and locals a place to relax and enjoy classic American cuisine in a welcoming and lively environment. As part of an international restaurant group, this location upholds the brand's commitment to quality, hospitality, and memorable dining experiences.
The employed position is a leadership role within the restaurant, focused on managing a large team of restaurant managers and team members to ensure operational excellence... Show More
The employed position is a leadership role within the restaurant, focused on managing a large team of restaurant managers and team members to ensure operational excellence... Show More
Job Requirements
- 4-year college degree preferred
- Minimum of 2 years as Restaurant KM or AGM
- Knowledge of Friday's recipes, policies, standards
- Ability to manage profit and loss and budgets
- Capable of performing all hourly functions
- Knowledge of POS and back office systems
- Ability to stand and walk entire shift
- Frequent bending and stooping required
- Ability to lift 30 lbs
- Ability to read and write English
- Ability to hear well among noise
Job Qualifications
- 4-year college degree preferred
- Minimum 2 years experience as a restaurant kitchen manager or assistant general manager
- Extensive knowledge of Friday's recipes, policies, and standards
- Business acumen with ability to manage profit and loss, budgets and financial analysis
- Capable of performing all hourly position functions and qualifications
- Knowledge of POS and back office systems for management
- Ability to walk and stand entire shift
- Frequent bending and stooping
- Ability to lift up to 30 lbs
- Proficient in reading and writing English
- Ability to hear well in loud environments
Job Duties
- Manage all day-to-day restaurant operations with focus on guest experience
- Supervise and support 36 managers and all hourly team members
- Manage all profit and loss centers
- Align behavior with the credo and values
- Execute brand standards through coaching team members and managers
- Interact frequently with guests for service excellence
- Follow proactive theories to run shifts effectively
- Identify opportunities to drive sales and traffic
- Oversee staffing needs and development of team members
- Provide ongoing feedback, coaching, and performance evaluation
- Create a safe, clean, and discrimination-free environment
- Respond to guest complaints and ensure satisfaction
- Complete financial and payroll administrative duties accurately
- Ensure new hires complete training plans
- Approve disciplinary actions including terminations
- Validate inventory according to standards
- Ensure proper security procedures are in place
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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