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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.82 - $39.77
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Career development opportunities
flexible scheduling
Job Description
Caribou Coffee is a well-established coffeehouse chain committed to creating day-making experiences that spark a positive chain reaction of good. Founded with a strong sense of community and a passion for quality coffee, Caribou Coffee has grown to become a beloved brand recognized for its warm atmosphere, exceptional service, and dedication to its team members, guests, and business standards. The company embraces its core values of supporting one another, making fun happen, being yourself, taking ownership, and serving with love, which helps foster an inclusive and motivating workplace culture. With locations across the United States, Caribou Coffee plays a significant... Show More
Job Requirements
- Reliable transportation
- Ability to work full-time (47 hours per week)
- Physical ability to lift up to 50 pounds and stand for extended periods
- Commitment to flexible scheduling
- Willingness to embrace company values and culture
- Capable of handling confidential information with empathy and professionalism
- Ability to manage difficult conversations and resolve conflicts
Job Qualifications
- A minimum of 1-2 years of restaurant, retail, or guest service management experience
- Must be 18 years of age or older
- Ability to work full-time including early mornings, evenings, weekends, and holidays
- Willingness to learn new systems and tools
- High school diploma or GED equivalent
- Preferred ServSafe certification or ability to obtain within 90 days
- Experience with sales building, profit and loss statements, recruitment, and training
- Valid driver’s license
- Aptitude for store systems including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, and Beekeeper
Job Duties
- Ensure the store is fully staffed for upcoming shifts including scheduling and bench planning
- Build and maintain a high-performing team through goal setting, accountability, and training
- Provide ongoing coaching, feedback, and recognition to team members
- Model and uphold company policies and ensure a safe environment
- Lead efforts to deliver outstanding guest experiences and resolve related issues
- Drive store performance through sales growth, profitability, and operational excellence
- Manage supply chain, inventory, and financials including budgeting and profit and loss statements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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