General Manager

Dave's Hot Chicken is a thriving restaurant brand known for its bold flavors, lively atmosphere, and commitment to exceptional guest experiences. As a leader in the fast-casual dining segment, the company prides itself on delivering high-quality food with a focus on excellent customer service and operational excellence. The establishment operates with a dynamic and team-oriented environment where leadership, innovation, and dedication are highly valued. Dave's Hot Chicken is committed to fostering an engaging workplace culture that supports professional growth and development for all employees.

The role of the General Manager at Dave's Hot Chicken is a pivotal position responsible for overseeing and coordinating the day-to-day operations of the restaurant. This role demands a skilled team builder who can provide strong support and clear direction, ensuring smooth operational flow and delivering an exceptional dining experience. The General Manager acts as the driving force behind the restaurant’s success, setting standards for performance, maintaining high levels of productivity, and motivating both management and team members to meet and exceed expectations.

The General Manager is accountable for all activities within the restaurant at all times, ensuring that the management team and staff effectively perform their duties. This includes enforcing operational procedures, supervising employee schedules, overseeing training initiatives, and managing customer relations with professionalism and care. The position requires an individual who understands the direct impact of every task on guest satisfaction, employee engagement, and overall business performance.

Key responsibilities include implementing training programs, maintaining operational standards such as cleanliness and safety, handling administrative duties, managing inventory and purchasing, and ensuring compliance with company policies and regulations. The General Manager also plays an active role in fostering a positive work environment characterized by trust, open communication, and teamwork. They are expected to be a role model who embodies the company’s values and sets a positive example in all aspects of business and personnel practices.

Successful candidates will develop strategies to enhance workplace efficiency, improve sales, control costs, and forecast future performance. They will play a critical role in executing the restaurant’s business plan, overseeing daily routines, and maintaining high levels of productivity and team morale. This role requires flexibility in working various schedules, including nights, weekends, and holidays, as well as the ability to thrive in a fast-paced environment.

This full-time General Manager position offers a comprehensive opportunity to lead a vibrant team within a recognized restaurant brand. The ideal candidate will bring proven leadership experience, strong communication skills, and a passion for delivering outstanding guest experiences. Joining Dave's Hot Chicken means becoming part of a growing organization that values excellence, innovation, and customer satisfaction.