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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,000.00 - $86,700.00
Benefits
competitive salary
Performance bonus
Paid Time Off
health stipend
Complimentary Club membership
discounts on food and beverage
Discounts on pro shop merchandise
Job Description
Ace Pickleball Club (APC) is a rapidly expanding indoor pickleball franchise recognized for its exceptional facilities and vibrant community. Our San Jose venue boasts 11 premium courts housed in a fully climate-controlled environment, integrated with PlaySight on-court technology that offers instant replay and live streaming capabilities. This state-of-the-art setup ensures every player enjoys an unparalleled pickleball experience. APC's mission focuses on growing the sport of pickleball by welcoming new players and fostering an inclusive community that caters to all skill levels. We provide optimal playing conditions and numerous opportunities for players to learn, compete, and socialize through various programs such... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- minimum 3 years of management experience in fitness, sports clubs, hospitality, or restaurant operations
- demonstrated passion for pickleball or racquet sports
- strong leadership and interpersonal skills
- excellent communication skills, both verbal and written
- proven ability to manage multiple projects simultaneously
- proficiency with Point-of-Sale and CRM systems
- ability to work full-time on-site
- proactive and solution-oriented mindset
Job Qualifications
- Management experience in fitness, sports clubs, hospitality, or restaurant operations
- genuine enthusiasm for pickleball, fitness, or racquet sports
- a proven track record of driving membership growth and community engagement
- strong leadership skills
- excellent verbal and written communication skills
- highly organized with the ability to juggle multiple priorities without missing details
- comfortable with POS systems, CRM platforms, and A/V technology
- proactive problem-solver with sound decision-making instincts
Job Duties
- Deliver exceptional hospitality and model that standard for your entire team
- anticipate member needs, not just respond to them
- act on member feedback with a clear, timely action plan
- monitor membership retention trends
- oversee local marketing, lead generation, and new member inquiry follow-up
- manage promotional communications and monthly member newsletters
- own the full hiring, onboarding, training, and development cycle for club staff
- foster a culture of respect, open communication, and genuine teamwork
- conduct quarterly team evaluations against established performance standards
- be a visible, accessible presence on the club floor
- manage the Point-of-Sale system, including item setup, pricing, and reporting
- meet revenue targets and maintain sound accounting and financial controls
- oversee payroll tracking, inventory management, and expense monitoring
- plan and execute corporate events, leagues, clinics, and social programming
- maintain a safe, clean, and well-maintained facility through regular inspection and maintenance schedules
- support and troubleshoot club technology, including pickleball software, PlaySight cameras, A/V systems, and Office 365
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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