General Manager

Ace Pickleball Club (APC) is a rapidly expanding indoor pickleball franchise recognized for its exceptional facilities and vibrant community. Our San Jose venue boasts 11 premium courts housed in a fully climate-controlled environment, integrated with PlaySight on-court technology that offers instant replay and live streaming capabilities. This state-of-the-art setup ensures every player enjoys an unparalleled pickleball experience. APC's mission focuses on growing the sport of pickleball by welcoming new players and fostering an inclusive community that caters to all skill levels. We provide optimal playing conditions and numerous opportunities for players to learn, compete, and socialize through various programs such as open play, clinics, leagues, tournaments, and social events.

We are committed to building more than just a club; we are developing a thriving community where members feel valued, connected, and inspired. The San Jose location presents a unique opportunity to engage with a diverse membership base ranging from beginners to seasoned competitors. We invite individuals who share our passion for pickleball and community-building to join us as we continue our growth trajectory.

Position Overview: The General Manager at Ace Pickleball Club San Jose serves as the cornerstone of the member experience and operational excellence. This full-time, on-site leadership position commands significant autonomy and offers considerable room for professional growth within a thriving brand. The General Manager is responsible for setting the tone and culture of the club, ensuring that members feel welcome and engaged the moment they enter the facility. You will lead by example, knowing members by name and fostering a positive, inclusive atmosphere.

In this pivotal role, you will oversee all facets of club operations, including member relations, staff management, marketing efforts, and financial oversight. Your leadership will ensure the smooth running of the club while prioritizing hospitality and member satisfaction. The ideal candidate is energetic, people-oriented, and passionate about pickleball or related sports, with a proven ability to drive membership growth and community engagement. You will build and develop a dedicated team, cultivating a culture of respect, communication, and teamwork.

Key responsibilities include delivering exceptional hospitality, anticipating and acting on member needs, managing membership retention, and overseeing local marketing initiatives. You will also take charge of hiring, onboarding, training, and ongoing development of club staff to maintain high performance standards. Additionally, managing the Point-of-Sale system, achieving revenue targets, maintaining financial controls, coordinating events and programming, and ensuring the facility's cleanliness and safety are crucial to success in this role.

This position offers competitive salary compensation, a performance bonus structure, paid time off, a health stipend, a complimentary club membership, and discounts on food, beverage, and pro shop merchandise. Joining Ace Pickleball Club means becoming part of a dynamic team dedicated to expanding a sport that encourages health, community, and fun. If you are a proactive leader with excellent communication skills and a knack for strategic problem-solving, we encourage you to apply and help us create a club that members genuinely cherish.