General Manager

Checkers & Rally's is a renowned quick-service restaurant chain known for its commitment to delivering exceptional dining experiences through quality food and outstanding customer service. The company has established itself as a leader in the fast-food industry, emphasizing core values like integrity, service, excellence, and the courage to be bold and grow. With a vast network of franchised locations, Checkers & Rally's focuses on supporting its franchisees, teams, and guests by fostering a dynamic and positive environment. The chain prides itself on operational excellence and innovative approaches to achieving sales and profit goals while maintaining high standards of cleanliness, safety, and employee satisfaction.

As part of the Corporate Field Operations team, the General Manager plays a pivotal role in the overall success of the restaurant. This leadership position is centered around executing the restaurant's strategic plan, managing every aspect of the Profit and Loss (P&L) statement, and driving superior guest and team service. The General Manager is accountable for meeting budgeted sales targets and profitability by analyzing operational data, identifying opportunities for improvement, and implementing effective plans to enhance sales, profits, restaurant service, and operational efficiency.

In this role, the General Manager is responsible for assembling and leading a high-performing team by determining staffing needs, hiring suitable candidates, and ensuring shifts are adequately staffed to maintain consistent and efficient operations. Training and mentoring team members and managers on policies, procedures, and guest service are key responsibilities, along with addressing complaints and policy violations promptly. Providing regular feedback, coaching, and fostering a safe, clean, and fun environment ensures that both employees and guests enjoy a positive experience.

The General Manager operates in a fast-paced, dynamic environment requiring high energy, strong communication skills, and flexibility in scheduling. Familiarity with Microsoft Office and general systems, along with basic math skills, are essential to managing daily operations effectively. The position typically requires a high school diploma or GED, with a preference for candidates who are Food Safety Certified and have over two years of restaurant management experience, preferably within Quick Service Restaurants (QSR).

Checkers & Rally's offers its team members comprehensive benefits, including medical and dental plans, and rewards such as bonuses and incentives that recognize the valuable contributions of team members. Opportunities for personal and career growth are emphasized, supported by dedicated training and development programs designed to bring out the best in every employee. Additionally, the restaurant upholds a culture of operational excellence where every team member is expected to deliver high-quality results consistently.

Joining Checkers & Rally's as a General Manager means becoming part of a vibrant company dedicated to excellence and growth, where your leadership directly impacts the success of the restaurant and satisfaction of guests and team members alike. The company values boldness and innovation and offers rewarding personal and professional experiences, including unique rewards such as an all-expenses-paid annual cruise. This role requires an individual committed to the brand's core values and passionate about making a difference every day by fostering a positive, efficient, and guest-focused environment.