General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $70,000.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

employee discount
Dental Insurance
Health Insurance
flexible schedule
Paid training
Paid Time Off
Vision Insurance
Life insurance

Job Description

Our company is a dynamic and customer-focused establishment located in Argyle, TX, renowned for its commitment to quality and excellence in the food service industry. We operate with a passionate team dedicated to delivering exceptional dining experiences while fostering a collaborative and supportive work environment. As a full-time employer, we offer a competitive salary range from $55,000 to $70,000 annually, reflecting our recognition of the value and expertise our team members bring to the table. Additionally, we provide an attractive bonus structure that rewards performance across key operational areas such as sales, cost of goods sold, labor management, controllable operating expenses, and customer sentiment.

The role we are hiring for is pivotal to maintaining and elevating our brand standards daily. This leadership position demands a well-rounded individual capable of managing both front-of-house (FOH) and back-of-house (BOH) operations with competence and confidence. The successful candidate will be responsible for ensuring cleanliness and operational efficiency within the restaurant while driving same store sales growth and maintaining swift transaction times to enhance customer satisfaction. As the primary point of contact for customer service matters, this role requires a strong focus on managing reviews and upholding quality food preparation standards that align with company protocols.

Beyond operational duties, this position involves significant team leadership, including coordinating and leading weekly meetings with managers in training, off-premise coordinators, and certified trainers. The ability to analyze reports, manage staffing, oversee online ordering, and maintain inventory are integral to this job. The candidate must embody the company culture and values, ensuring strict adherence to health, safety, sanitation, and security policies while promoting a neat and orderly restaurant environment.

We value individuals who demonstrate exceptional communication skills, a growth mindset, and the ability to motivate and lead staff effectively. Commitment to ongoing training and certification is encouraged to promote professional development within the team. This role is physically demanding, requiring stamina and the ability to perform multiple tasks in a fast-paced environment while maintaining composure and high standards.

Our company prides itself on being an equal opportunity employer, fostering a workplace free from discrimination and harassment. We are committed to diversity and inclusion, creating an environment where every employee feels respected and valued. Joining our team means becoming part of a company that not only values operational excellence but also cares deeply about the well-being and growth of its employees.

If you are an individual who is motivated by achievement, thrives in a collaborative environment, and is eager to lead a dedicated team to new heights, this position offers a rewarding career path with comprehensive benefits and a supportive community. We provide health, vision, dental, and life insurance, paid time off, flexible scheduling, and employee discounts, along with the opportunity to enjoy free meals and drinks during your shifts. We believe in recognizing hard work and dedication, offering monthly and annual bonus potentials designed to reward your contributions to our success.

Job Requirements

  • Live by and possess the company values
  • exemplifies the aloha spirit with our customers, team members, and vendors
  • exceptional attention to detail
  • collaborative, growth mindset and partnership oriented
  • excellent verbal and written communication
  • able to motivate and lead staff
  • willingness to obtain trainings and obtain certifications as needed
  • ability to multitask and complete tasks in a timely, accurate manner
  • valid driver’s license
  • regular and predictable attendance

Job Qualifications

  • Be at least 18 years of age
  • high school diploma or GED
  • two or more years managing up to 40 team members in business or food management
  • proven track record of successfully promoting team members
  • experience in identifying and developing talent within a team
  • ability to make difficult personnel decisions
  • knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, etc)

Job Duties

  • Lead the execution of the brand daily
  • competent in all FOH and BOH positions
  • responsible for the cleanliness of the restaurant, FOH and BOH
  • responsible for same store sales growth
  • responsible for line speed to be measured using transaction times
  • serve as primary point of contact for all customer service matters and responsible for overall customer reviews
  • handle the execution of quality food following proper procedures and company standards
  • coordinate and lead weekly meetings with Manager in Training, Off-Premise Coordinator, and Certified Trainer
  • review weekly employee schedules
  • complete weekly reports, self-reporting, people PAR staffing guide, complete online ordering, inventory, etc.
  • have a thorough knowledge of the company culture
  • follow all company standards for health, safety, sanitation, security, and maintain a neat and clean appearance
  • adhere to and ensure all employees follow proper policies and procedures as outlined in the employee handbook
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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