Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Training and Development
Job Description
IHOP is a globally recognized restaurant brand specializing in breakfast foods, pancakes, and a variety of American diner-style cuisine. Established with a commitment to quality, service, and a welcoming atmosphere, IHOP has become a favorite destination for families and individuals seeking delicious meals throughout the day. The Inglewood, CA location, situated at 4410 W Century Blvd, reflects the brand's dedication to maintaining high standards in food preparation, customer service, and overall dining experience. Operating within a highly competitive sector of the hospitality industry, this IHOP branch continuously strives to uphold the company’s strong reputation while fostering a positive environment for both patrons and staff. IHOP restaurants are well-known for their efficient operations, quality control, and creating a warm, inviting ambiance that encourages repeat business and customer loyalty.
The General Manager role at IHOP in Inglewood is a key leadership position responsible for overseeing all aspects of restaurant operations. This full-time position requires a hands-on approach to managing the daily functionalities of the establishment, ensuring that every department aligns with IHOP’s standards of excellence and customer satisfaction. The General Manager leads a team, implementing effective training and development programs that promote restaurant cleanliness, employee productivity, and an engaging guest experience. This role is critical in maintaining operational goals, including food and beverage quality, guest relations, and company culture adherence.
Beyond day-to-day management, the General Manager is tasked with financial oversight responsibilities such as controlling cash handling and reconciling receipts to adhere to the restaurant’s financial procedures. This position also involves collaborating with staff to ensure proper inventory receipt and management, following restaurant policies on product delivery and quality control. The General Manager acts swiftly in addressing personnel issues by enforcing company policies and administering corrective actions fairly and consistently, fostering a respectful workplace environment.
Achieving business objectives in service, quality, sales, and profitability is paramount, requiring a strategic mindset combined with practical operational skills. This job demands a proactive leader who can fill in to support team members when necessary, ensuring seamless guest service and efficient restaurant operations at all times. The ideal candidate will have a strong background in restaurant management, excellent interpersonal skills, and a commitment to upholding IHOP’s standards, resulting in a thriving, customer-focused establishment that delivers both exceptional food and memorable dining experiences.
The General Manager role at IHOP in Inglewood is a key leadership position responsible for overseeing all aspects of restaurant operations. This full-time position requires a hands-on approach to managing the daily functionalities of the establishment, ensuring that every department aligns with IHOP’s standards of excellence and customer satisfaction. The General Manager leads a team, implementing effective training and development programs that promote restaurant cleanliness, employee productivity, and an engaging guest experience. This role is critical in maintaining operational goals, including food and beverage quality, guest relations, and company culture adherence.
Beyond day-to-day management, the General Manager is tasked with financial oversight responsibilities such as controlling cash handling and reconciling receipts to adhere to the restaurant’s financial procedures. This position also involves collaborating with staff to ensure proper inventory receipt and management, following restaurant policies on product delivery and quality control. The General Manager acts swiftly in addressing personnel issues by enforcing company policies and administering corrective actions fairly and consistently, fostering a respectful workplace environment.
Achieving business objectives in service, quality, sales, and profitability is paramount, requiring a strategic mindset combined with practical operational skills. This job demands a proactive leader who can fill in to support team members when necessary, ensuring seamless guest service and efficient restaurant operations at all times. The ideal candidate will have a strong background in restaurant management, excellent interpersonal skills, and a commitment to upholding IHOP’s standards, resulting in a thriving, customer-focused establishment that delivers both exceptional food and memorable dining experiences.
Job Requirements
- high school diploma or equivalent
- minimum of 3 years experience in restaurant management
- strong organizational skills
- ability to work flexible hours including weekends and holidays
- proficiency in cash handling
- excellent interpersonal skills
- ability to lead and motivate a team
Job Qualifications
- restaurant management experience
- proven leadership skills
- strong communication abilities
- knowledge of standard operating procedures in food service
- experience with cash handling and reconciliation
- ability to train and develop staff
- problem-solving skills
- knowledge of sanitation and cleanliness standards
Job Duties
- Ensure that all food and products follow the standard operating procedures
- ensure that the team follows the standard operating procedures of sanitation and cleanliness to ensure the appearance of the facility through the training of employees and by creating a positive, productive working environment
- control cash and other receipts by adhering to cash handling and reconciliation in accordance with restaurant policies and procedures
- fill in where needed to ensure guest service standards and efficient operations
- follow up on all required paperwork, including forms, reports, and schedules in an organized and timely manner
- ensure that all delivered products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants receiving policies and procedures
- be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures
- achieve company objectives in service, quality, sales, and profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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