General Manager

Sbarro, established in 1956 by Carmela and Gennaro Sbarro, is a renowned Italian fast-casual restaurant chain known for delivering authentic New York-style pizza slices and classic Italian cuisine such as pasta and salads. Originating from a modest Italian salumeria in Brooklyn, Sbarro quickly grew in popularity for its convenient, high-quality pizza slices ideal for shift workers and on-the-go customers. Today, the company boasts over 630 locations across 28 countries, showcasing its enduring appeal and commitment to bringing a true taste of Italy to a global audience. Sbarro operates with a strong focus on community, quality, and customer satisfaction, offering a diverse menu served in a friendly, efficient dining environment.

The Restaurant Manager role at Sbarro holds significant responsibility in achieving the restaurant's objectives through effective leadership and operational management. This position entails supervising and directing subordinate employees including managers and team members to ensure the seamless operation of the establishment. The Restaurant Manager is tasked with enforcing strict compliance with company policies, federal, state, and local laws, and business standards to uphold the highest quality and safety benchmarks. This multi-faceted role requires excellent communication and interpersonal skills to work well with the management team and staff in driving sales and maximizing profits.

Key responsibilities include hiring, training, evaluating, coaching, and counseling staff based on company HR policies, maintaining safe and sanitary work conditions as per all health and safety regulations, managing inventory, food cost, payroll, and financial reporting. The Restaurant Manager is directly involved in guest interactions and ensures adherence to recipes and company standards. Additional duties involve developing schedules to optimize coverage for service needs, engaging in local marketing efforts to boost restaurant visibility, and maintaining operational excellence across all systems and processes.

The position demands the ability to work in a fast-paced environment, managing multiple tasks efficiently within set timeframes. Physical demands include prolonged standing, walking, bending, the ability to lift up to 50 pounds, and safe use of kitchen equipment. Candidates must possess a professional image and exhibit leadership qualities that foster a positive team environment and enhance customer experience.

This role offers numerous benefits, including paid vacation, paid sick leave, employee meal perks, and for full-time employees, employer-paid short-term and long-term disability insurance, accidental death and life insurance, dental, health, and vision insurance, as well as critical illness coverage. These benefits accompany the opportunity to contribute to a globally recognized brand with a rich heritage and commitment to growth and quality culinary experiences. Working as a Restaurant Manager at Sbarro means becoming an essential link in a dynamic team dedicated to operational success and memorable dining experiences for guests worldwide.