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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $55,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

employee discount
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Life insurance

Job Description

Mo' Bettahs is a renowned restaurant brand deeply rooted in Hawaiian culture and values. The establishment prides itself on embracing core principles such as Kuleana (Responsibility), Ho'okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo'omeheu (Culture), Miki'oi (Fine Craftsmanship), and Pono (Righteousness). These values form the foundation of its team-oriented environment and reflect the qualities of an ideal team player: hunger, kindness, energy, humility, and selflessness. Mo' Bettahs is committed to fostering a welcoming atmosphere where employees take responsibility for their actions, celebrate and preserve the unique Hawaiian culture, provide personable and exceptional service, strive for excellence, and maintain meticulous attention to detail.

The role available is for a Restaurant General Manager position, offering a competitive base salary range of $55,000 to $70,000 annually, with monthly bonus potential based on performance targets. The General Manager will be integral to the successful operation and growth of the restaurant, ensuring that all company standards and values are upheld. This leadership position involves managing a team of up to 40 members, driving sales growth, maintaining high-quality food and service standards, and overseeing the cleanliness and overall customer experience. The Manager will serve as the primary point of contact for customer service matters and will lead regular meetings and employee scheduling. Responsibilities also extend to administrative duties such as completing reports, managing inventory, and ensuring compliance with health, safety, sanitation, and security standards.

The role demands a leader who embodies Mo' Bettahs' cultural ethos and who can inspire, develop, and motivate staff to deliver an outstanding dining experience. Candidates are expected to possess a collaborative mindset, effective communication skills, and the ability to make difficult personnel decisions with fairness and integrity. The position requires multitasking skills and the ability to perform efficiently in a fast-paced environment. Additionally, a working knowledge of Microsoft Office Suite is necessary to handle various reporting and communication tasks. As a company that values team members' well-being, Mo' Bettahs offers comprehensive benefits including health, vision, dental, and life insurance, paid time off, employee discounts, and free meals during shifts. The company is an equal opportunity employer committed to diversity, inclusion, and compliance with employment eligibility verification processes. This position is based in-person and demands dedication to the principles established by Mo' Bettahs for delivering authentic Hawaiian hospitality and excellence in restaurant management.

Job Requirements

  • Live by and possess the Mo' Bettahs values
  • exemplifies the aloha spirit with our customers, team members, and vendors
  • exceptional attention to detail
  • collaborative, growth mindset and partnership oriented
  • excellent verbal and written communication
  • able to motivate and lead staff
  • willingness to obtain trainings and obtain certifications as needed
  • ability to multitask and complete tasks in a timely, accurate manner
  • valid driver’s license
  • regular and predictable attendance

Job Qualifications

  • Be at least 18 years of age
  • high school diploma or GED
  • two or more years managing up to 40 team members in business or food management
  • proven track record of successfully promoting team members
  • experience in identifying and developing talent within a team
  • ability to make difficult personnel decisions
  • knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, etc)

Job Duties

  • Lead the execution of the brand daily
  • competent in all FOH and BOH positions
  • responsible for the cleanliness of the restaurant, FOH and BOH
  • responsible for same store sales growth
  • responsible for line speed to be measured using transaction times
  • serve as primary point of contact for all customer service matters and responsible for overall customer reviews
  • handle the execution of quality food following proper procedures and Mo' Bettahs standards
  • coordinate and lead weekly meetings with Manager in Training, Off-Premise Coordinator, and Certified Trainer
  • review weekly employee schedules
  • complete weekly reports, self-reporting, people PAR staffing guide, complete online ordering, inventory, etc.
  • have a thorough knowledge of the Mo' Bettahs culture
  • follow all company standards for health, safety, sanitation, security, and maintain a neat and clean appearance
  • adhere to and ensure all employees follow proper policies and procedures as outlined in the employee handbook
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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