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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $80,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career Development
Bonuses
Job Description
Dave's Hot Chicken is a rapidly expanding fast-casual restaurant brand known for its distinctive Nashville-style hot chicken and vibrant dining experience. Founded with a passion for bold flavors and high-quality ingredients, Dave's Hot Chicken has quickly grown into a recognized name in the casual dining sector, offering guests a unique blend of spicy and savory menu options with a focus on speed and customer service excellence. With a commitment to providing a welcoming atmosphere, innovative menu items, and a strong community presence, Dave's Hot Chicken is dedicated to maintaining a culture of collaboration, hard work, and continuous improvement. The brand's... Show More
Job Requirements
- Current student or high school diploma/GED preferred
- Must be at least 21 years old and fluent in English
- Previous Assistant General Manager/General Manager experience
- Certified in all stations and Management positions following the DHC Training Program
- Current ServSafe Certification
- Flexibility to work nights, weekends, holidays, opening, and closing shifts
- Ability to stand for long periods of time and work in a fast-paced environment
- Ability to bend and stoop and lift 50 - 75 lbs. comfortably
- Ability to work in close quarters and around heat
- Positive attitude while conducting any and all duties
- Commitment to Guest satisfaction
- Effective communicator with co-workers and the Restaurant Management Team
- Excellent organization, planning, time management, delegation, and problem-solving skills
- Must have reliable transportation to work, a driver’s license and proof of insurance
- Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates
Job Qualifications
- Current student or high school diploma/GED preferred
- Must be at least 21 years old and fluent in English
- Previous Assistant General Manager/General Manager experience
- Certified in all stations and Management positions following the DHC Training Program
- Current ServSafe Certification
- Effective communicator with co-workers and the Restaurant Management Team
- Excellent organization, planning, time management, delegation, and problem-solving skills
- Positive attitude while conducting any and all duties
- Commitment to Guest satisfaction
- Looks at Restaurant Operations from the Guest's point of view
Job Duties
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistently
- Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Ensure the Restaurant Management Team and Team Members work together to prepare items on the Dave’s Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
- Are performance-oriented and performance driven
- understand performance expectations and are aware of performance results
- Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team morale
- Institute and follow advanced cash handling policies and procedures
- Hire, train, schedule and oversee the daily tasks of their teams
- Manage purchasing, inventory, maintenance and other operational functions
- Develop strategies for better workplace efficiency and goal achievement
- Focus on building sales and forecasting future performance
- Effectively plan, organize, and implement all daily operational routines and activities with the management team
- Ensure all required administrative duties and daily paperwork including required checklists are completed
- Ensure Restaurant is opened and closed according to DHC policy
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Follows all company guidelines for food and cash controls
- follows all cost control guidelines to maintain and minimize restaurant costs
- properly uses all products, supplies, and equipment facilities
- Communicate effectively with the Restaurant Management Team & Team Members and to resolve any interpersonal issues as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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