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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $63,000.00 - $88,500.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
career growth
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is an innovative and rapidly expanding fast-casual restaurant company known for its commitment to serving responsibly sourced, classically cooked, real food using wholesome ingredients without artificial colors, flavors, or preservatives. Established as a leader and innovator in the food industry, Chipotle has restaurants across multiple countries including the United States, Canada, the United Kingdom, France, and Germany. What sets Chipotle apart is its unique business model: it is the only large restaurant company that owns and operates all its locations across North America and Europe, ensuring consistent quality and customer experience. The company prioritizes sustainability and technology innovation, driving the future of food through digital and operational excellence. Chipotle's workplace culture is deeply rooted in its values of diversity, equity, and inclusion, making it a people-first company dedicated not only to great food but also to creating an empowering and supportive work environment for all employees.

The role of General Manager at Chipotle is a dynamic leadership position essential to the growth and success of each restaurant. As the company continues to open nearly a new restaurant every day, the need for strong leaders to build high-performing teams and cultivate a positive restaurant culture grows equally. The General Manager is responsible for driving operational excellence from the front lines, including hiring, training, and developing a talented crew, shift leaders, and apprentices. This leader cultivates a guest-obsessed hospitality environment, ensuring top-notch standards of excellence, speed of service, and positive customer experiences. The position covers a broad range of responsibilities including full employee lifecycle management, scheduling, profit and loss (P&L) oversight, sales forecasting, marketing initiatives, and community engagement. The General Manager ensures that food safety, compliance, and cleanliness standards are consistently met, while holding accountability for the financial success of the restaurant and maximizing operational efficiency.

Working in a fast-paced kitchen environment with a diverse and enthusiastic team, the General Manager stays deeply involved in every aspect of restaurant operations from overseeing digital order accuracy to maintaining a guest-ready dining room. The role demands the ability to work varied hours including lunch, dinner, and weekends to provide strong leadership across all shifts. The physical demands include standing and walking for extended periods, lifting up to 50 pounds, and working in different temperature conditions. Chipotle offers a competitive compensation package estimated between $63,000 and $88,500 base salary, plus quarterly bonuses linked to performance, alongside comprehensive benefits including medical, dental, vision insurance, retirement savings, tuition assistance, paid time off, and holiday closures.

Joining Chipotle as a General Manager means becoming part of a purpose-driven company dedicated to cultivating a better world through better food and better business practices. This role provides excellent opportunities for career growth, people development, and the chance to impact the fast-casual dining experience positively while embracing a culture of innovation, sustainability, and inclusion. If you are passionate about hospitality, leadership, and operations and want to grow with a forward-thinking brand reshaping fast food, this opportunity is an ideal fit.

Job Requirements

  • Previous restaurant management experience required including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Ability to stand and walk around the restaurant for 10 hours a day
  • Capability to lift 50lbs./25kgs.
  • Ability to work varied schedules including lunch, dinner, and weekends
  • Strong communication skills
  • Commitment to upholding operational and food safety standards

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • A guest obsessed passion for hospitality
  • Friendly and enthusiastic attitude
  • Genuine enthusiasm for people development and leading others
  • Creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing… you get the idea)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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