Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Wendy's is a leading global fast-food restaurant chain known for its fresh, high-quality ingredients and exceptional customer service. With thousands of locations worldwide, Wendy's is dedicated to providing a satisfying dining experience through its diverse menu, which includes their signature square-shaped hamburgers, chicken sandwiches, salads, and beverages. The company emphasizes innovation, employee development, and community engagement as core values that drive its continued growth and success within the competitive fast-food industry.
The position of General Manager at Wendy's involves overseeing the daily operations and staff management of a restaurant location. This role is critical in ensuring that all company policies, procedures, programs, and systems are executed effectively and consistently to meet operational goals. The General Manager is responsible for driving the achievement of restaurant objectives, including financial performance, customer satisfaction, and compliance with all applicable laws and ethical business practices.
In this leadership role, the General Manager leads, interviews, selects, directs, trains, and develops restaurant managers, shift supervisors, and crew members. By creating a culture of engagement and teamwork, the General Manager fosters an environment where employees feel valued, motivated, and empowered to deliver excellent service. Communication skills are paramount, as the General Manager works closely with a diverse team to maintain high operational standards.
Key responsibilities include ensuring punctuality and reliability, maintaining the ability to work efficiently in a fast-paced environment, balancing multiple tasks within established timeframes, and upholding physical and mental endurance to meet the demands of the restaurant setting. The General Manager must also be adaptable, able to concentrate on tasks with accuracy, and respond productively to change.
Wendy's is committed to inclusivity and provides reasonable accommodations for employees or applicants with disabilities, ensuring equal opportunity within the workplace. The General Manager must perform essential functions while modeling company values, leading by example in both operational excellence and ethical conduct. This role offers a rewarding opportunity for experienced individuals who wish to lead a dynamic team in a vibrant, fast-paced environment with competitive remuneration and growth potential.
The position of General Manager at Wendy's involves overseeing the daily operations and staff management of a restaurant location. This role is critical in ensuring that all company policies, procedures, programs, and systems are executed effectively and consistently to meet operational goals. The General Manager is responsible for driving the achievement of restaurant objectives, including financial performance, customer satisfaction, and compliance with all applicable laws and ethical business practices.
In this leadership role, the General Manager leads, interviews, selects, directs, trains, and develops restaurant managers, shift supervisors, and crew members. By creating a culture of engagement and teamwork, the General Manager fosters an environment where employees feel valued, motivated, and empowered to deliver excellent service. Communication skills are paramount, as the General Manager works closely with a diverse team to maintain high operational standards.
Key responsibilities include ensuring punctuality and reliability, maintaining the ability to work efficiently in a fast-paced environment, balancing multiple tasks within established timeframes, and upholding physical and mental endurance to meet the demands of the restaurant setting. The General Manager must also be adaptable, able to concentrate on tasks with accuracy, and respond productively to change.
Wendy's is committed to inclusivity and provides reasonable accommodations for employees or applicants with disabilities, ensuring equal opportunity within the workplace. The General Manager must perform essential functions while modeling company values, leading by example in both operational excellence and ethical conduct. This role offers a rewarding opportunity for experienced individuals who wish to lead a dynamic team in a vibrant, fast-paced environment with competitive remuneration and growth potential.
Job Requirements
- High school diploma or GED
- Minimum of 2 years experience in restaurant management
- Ability to work flexible hours including weekends and holidays
- Strong organizational and multitasking skills
- Effective verbal and written communication skills
- Ability to stand for extended periods
- Ability to work in a fast-paced environment
- Compliance with company policies and ethical standards
- Ability to lead and motivate staff
Job Qualifications
- Proven leadership experience in restaurant management
- Strong knowledge of food safety and labor laws
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience in training and developing teams
- Ability to analyze financial and operational data
- High school diploma or equivalent
Job Duties
- Manage daily restaurant operations
- Execute company policies, procedures, programs and systems
- Ensure compliance with federal, state and local laws
- Lead recruitment, hiring and training of staff
- Develop and engage employees
- Foster a positive work environment and culture
- Communicate effectively with management and crew members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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