Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Denny's is a well-established American diner known for its commitment to hospitality and guest satisfaction since its inception in 1953. With a rich heritage of serving quality food and generous portions at a fair price, Denny's has grown into a beloved restaurant chain that operates worldwide. The brand is recognized for its classic diner atmosphere and its dedication to creating a welcoming environment for all guests, making them feel at home. Being a part of the Denny's family means embracing core values such as putting guests first, openness to new ideas and diversity, a hunger to win, and a strong spirit of collaboration known as "The Power of We." These guiding principles shape the culture and operational approach at every Denny's location.
The General Manager role at Denny's is crucial in sustaining the brand's reputation and operational excellence. Reporting to the District Manager, the General Manager is tasked with overseeing all aspects of restaurant operations, including staff management, profit plan achievement, sales growth, and guest satisfaction. This leadership position requires a strong focus on employee selection, ongoing training, retention, and continuous operational improvement to ensure high standards are consistently met. The General Manager acts as the driving force behind building a respectful work environment and fostering a team-oriented culture. They are dedicated to performing all levels of management duties while maintaining strict compliance with Denny's brand standards, health and safety regulations, and financial guidelines.
The General Manager role at Denny's is crucial in sustaining the brand's reputation and operational excellence. Reporting to the District Manager, the General Manager is tasked with overseeing all aspects of restaurant operations, including staff management, profit plan achievement, sales growth, and guest satisfaction. This leadership position requires a strong focus on employee selection, ongoing training, retention, and continuous operational improvement to ensure high standards are consistently met. The General Manager acts as the driving force behind building a respectful work environment and fostering a team-oriented culture. They are dedicated to performing all levels of management duties while maintaining strict compliance with Denny's brand standards, health and safety regulations, and financial guidelines.
Job Requirements
- Minimum of 3 years experience in restaurant, hospitality, or retail management
- Food Safety Manager certification required
- Associate's or Bachelor's degree preferred or equivalent combination of education and experience
- Strong organizational skills with excellent oral and written communication skills
- Ability to communicate effectively in English
- Basic math skills
- Must value diversity and show respect for others
- Proven ability to problem solve and handle high stress situations
- Ability to interpret financial statements and understand contributing factors
- Identifies and anticipates opportunities for improvement and implements corrective action steps
- Must be able to perform job duties of every position
- Must be prepared to multitask according to business demands
- Ability to work weekends, holidays, evenings, and additional shifts
- Available to travel occasionally including overnight and airline travel
- Licensed to operate an automobile with no hours restrictions
- Has reliable transportation to meet banking obligations
Job Qualifications
- Minimum of 3 years experience in restaurant, hospitality, or retail management
- Associate's or Bachelor's degree preferred or equivalent combination of education and experience
- Food Safety Manager certification required
- Strong organizational skills with excellent oral and written communication abilities
- Ability to communicate effectively in English
- Basic math skills
- Value diversity and respect
- Proven problem-solving skills and ability to handle high stress
- Ability to interpret financial statements
- Ability to identify improvement opportunities and implement corrective action
- Ability to perform all job duties of every position
- Ability to multitask
- Willingness to work weekends, holidays, evenings, and extra shifts
- Ability to travel occasionally
- Valid driver’s license and reliable transportation
Job Duties
- Manage overall restaurant operations execution and staff management
- Ensure guest satisfaction and promote a "Guests First" environment
- Attract, hire, develop, coach, and retain restaurant managers and hourly employees
- Direct restaurant operations to maintain Denny's Brand Standards for food and facilities
- Develop and execute local store marketing plans and build community relationships
- Interpret financial and operational reports, analyze data, and develop solutions for operational gaps
- Monitor security, cash handling, inventory management, and compliance with employment policies and regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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