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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
IHOP is a globally recognized restaurant brand known for its commitment to quality and exceptional customer service in a family-friendly environment. With a focus on breakfast and casual dining, IHOP operates numerous locations nationwide, fostering a culture that values excellence, teamwork, and community engagement. The brand prides itself on providing a welcoming atmosphere for guests and colleagues alike, emphasizing training, operational standards, and innovation in the restaurant industry. Located in Moreno Valley, CA, the IHOP unit at 24318 Hemlock Ave is part of this respected network and is dedicated to delivering outstanding dining experiences through well-managed operations and dedicated staff.Show More
Job Requirements
- high school diploma or GED
- two to four years of related experience and/or training
- valid Drivers License
- ability to speak and read English
- ability to write reports and correspondence
- ability to communicate effectively
- basic math skills
- certification through IHOP training courses
- physical ability to lift up to 100 pounds
- ability to stand, walk, sit, stoop, kneel, crouch, crawl
- willingness to work in various environmental conditions
- adherence to federal, state, and local regulations
Job Qualifications
- high school diploma or GED
- two to four years of related experience and/or training
- ability to speak and read English
- ability to write routine reports and correspondence
- ability to speak effectively before groups
- basic mathematical skills including addition, subtraction, multiplication, division, and ability to interpret bar graphs
- ability to apply common sense understanding to instructions
- valid Drivers License
- certification through assigned IHOP training courses
Job Duties
- develop and maintain professional functional working relationships with restaurant employees, corporate and regional employees, and guests
- implement the Craft Training program for restaurant hourly employees
- execute annual financial, marketing, guest service, and human resource objectives per SOP and operational plans
- manage the restaurant floor and maintain regular guest contact
- handle guest complaints professionally and timely
- comply with federal, state, and local regulations
- recruit, train, and retain employees
- maintain food quality, presentation, and temperature standards
- manage inventory and order supplies timely
- maintain operational condition of equipment and premises
- ensure sanitation and food safety compliance
- develop and maintain a restaurant safety program
- implement security practices
- execute national and local marketing promotions
- complete required reports and paperwork
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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