Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
Paid training
Employee Discount Program
Paid meals
Job Description
Wendy's is a renowned fast-food restaurant chain recognized globally for its fresh and high-quality menu offerings, exceptional customer service, and commitment to operational excellence. Founded in 1969, Wendy's has grown into one of the world's most beloved quick-service restaurant brands, earning a reputation for serving delicious hamburgers, crispy fries, and signature frosties. The brand focuses on creating a welcoming environment where customer satisfaction is the utmost priority, coupled with maintaining top-tier standards in food quality and restaurant cleanliness. Wendy's prides itself on fostering a culture of opportunity, teamwork, and career advancement for its employees at all levels. The company is dedicated to providing comprehensive training programs and competitive compensation packages, ensuring team members have the tools and support needed to thrive and build rewarding careers within the Wendy's system.
The role of General Manager at Wendy's is pivotal for the successful operation of the restaurant. As the leader of the restaurant management team, the General Manager is entrusted with directing daily operations, ensuring financial controls are maintained, and managing staff effectively to exceed customer expectations. Reporting directly to a District Manager, this position carries responsibility for everything from hiring and training staff to overseeing food safety protocols and ensuring the facility remains compliant with health and safety standards. The General Manager acts as a motivational figure and a problem solver, fortifying the restaurant's success through strategic leadership. This position offers a competitive salary, monthly bonus opportunities, and a robust benefits package including medical, dental, vision plans, life insurance, and a 401(k) plan with employer match, reflecting Wendy's commitment to supporting its leaders. The ideal candidate will have a passion for delivering excellent customer experiences, strong leadership skills, and a dedication to fostering team growth and operational excellence. Joining Wendy's as a General Manager offers career growth opportunities, including paid training designed to cultivate leadership in accordance with the renowned Wendy’s Way, employee discount programs, and perks such as free meals during shifts.
The role of General Manager at Wendy's is pivotal for the successful operation of the restaurant. As the leader of the restaurant management team, the General Manager is entrusted with directing daily operations, ensuring financial controls are maintained, and managing staff effectively to exceed customer expectations. Reporting directly to a District Manager, this position carries responsibility for everything from hiring and training staff to overseeing food safety protocols and ensuring the facility remains compliant with health and safety standards. The General Manager acts as a motivational figure and a problem solver, fortifying the restaurant's success through strategic leadership. This position offers a competitive salary, monthly bonus opportunities, and a robust benefits package including medical, dental, vision plans, life insurance, and a 401(k) plan with employer match, reflecting Wendy's commitment to supporting its leaders. The ideal candidate will have a passion for delivering excellent customer experiences, strong leadership skills, and a dedication to fostering team growth and operational excellence. Joining Wendy's as a General Manager offers career growth opportunities, including paid training designed to cultivate leadership in accordance with the renowned Wendy’s Way, employee discount programs, and perks such as free meals during shifts.
Job Requirements
- Must be 21 years of age or older
- eligible to work in the country and pass a background investigation
- secure reliable transportation to travel to home store and other locations occasionally
- ability to stand and move for most of the shift
- ability to use restaurant equipment such as headset, register or grill
- willingness to follow brand standards and guidelines
- commitment to promoting proper procedures and a culture of food safety
Job Qualifications
- High school diploma or equivalent
- prior management experience in a fast-paced restaurant environment preferred
- strong leadership and communication skills
- ability to motivate and develop team members
- knowledge of food safety standards and procedures
- problem-solving and decision-making abilities
- willingness to obtain SERV Safe certification if not already certified
Job Duties
- Maintain day-to-day financial controls
- create and manage staff schedules
- interview, hire, train and orientate team
- oversee coaching, counseling and developing staff and managing team relations
- exercise proper food handling, equipment maintenance and facility management
- ensure health and safety inspections and standards are met
- lead management team to achieve employee, customer, sales and operational goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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