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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,800.00 - $72,900.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
TownePlace Suites in Huntsville, AL, is part of the Marriott hotel portfolio, known for providing extended-stay accommodations that combine the comfort of home with the services of a quality hotel. This brand is tailored to meet the needs of business travelers, families, and travelers needing longer-term lodging with spacious suites and full kitchens. TownePlace Suites prides itself on delivering a welcoming atmosphere, where guests experience both exceptional service and the convenience of amenities designed to feel like a second home. Located in Huntsville, this property caters to a diverse clientele that may include professionals from the local technology and aerospace... Show More
Job Requirements
- Bachelor’s or Associate’s Degree preferred
- previous supervisory experience preferred
- experience in hospitality, hotel, restaurant, or service industry preferred
- must be 18 years or older
- valid Driver's License required
- ability to work varied schedules including evenings, nights, weekends, holidays
- strong decision-making and communication skills
- proficiency in Windows and company software
- ability to maintain composure under pressure
- attention to detail and deadline oriented
- effective conflict resolution and listening skills
- legal age to serve alcohol at select properties
- basic knowledge of local market
- positive attitude and eagerness to learn
Job Qualifications
- Must have a can-do attitude and be willing to learn
- ability to follow guidelines and procedures
- strong evaluation and decision-making skills
- ability to work well under pressure and maintain composure
- effective listening and conflict resolution skills
- proficiency with financial information and basic arithmetic
- attention to detail with ability to meet deadlines
- proficient in Windows OS and company-approved software
- strong communication skills
- excellent hospitality and guest service skills
- valid Driver's License required
- must meet legal age to serve alcoholic beverages at select properties
- basic market knowledge
- at least 18 years of age
- willingness to work varied schedules including evenings, nights, weekends, and holidays
- Bachelor’s or Associate’s Degree preferred
- previous supervisory experience preferred
- progressive experience in hospitality, hotel, restaurant, or service industry preferred
Job Duties
- Conduct daily supervision including guest room and public space inspections
- onboard new team members and ensure adherence to onboarding checklist
- complete all Daily Summary and Night Audit processes
- start and complete shift handover reports and upload daily reports
- oversee brand standards compliance through self-audits and external audits
- enforce uniform standards and positive guest greeting
- certify all fire and life safety inspections are current and corrected
- confirm preventative maintenance tasks are performed and visually checked
- manage team adherence to work schedules and displace shifts as needed
- foster a culture of learning and safety
- ensure staff training and functional expertise
- communicate future growth opportunities and career paths to staff
- provide daily coaching with positive feedback
- review previous day time clock punches according to policy
- manage purchase order processes and invoice submissions
- ensure proper invoice processing and accrual
- maintain clean and organized inventory storage as per MCR guidelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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