Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

clear and defined training
bonus plan
Paid Time Off
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company match
Pet insurance

Job Description

Wendy's is a renowned fast-food restaurant chain that prides itself on delivering high-quality food, excellent customer service, and a clean, friendly environment. Founded by Dave Thomas, Wendy's operates on core principles of honesty, integrity, respect, and community involvement, making it a great place to work and grow professionally. With a widespread presence and a reputation for quality, Wendy's not only delights its customers but also commits to building a supportive workplace for its employees. The company values the individual contributions of each team member and fosters a culture that emphasizes teamwork, respect, and continuous development.

The role of General Manager at Wendy's is a pivotal position responsible for the overall success of the restaurant. As the first in command and working closely with the District Manager, General Managers lead daily operations to ensure outstanding customer satisfaction and optimal business performance. This leadership role encompasses various responsibilities such as team building, coaching, developing staff, managing inventory, and enforcing company standards. General Managers are also entrusted with significant administrative duties including scheduling, cash management, and compliance with food safety regulations. Bilingual candidates are preferred as they can effectively communicate with a diverse team and customer base.

General Managers at Wendy's are expected to embody the company's values by creating a welcoming and safe work environment. They motivate their teams to provide friendly and fast service, maintaining impeccable standards of cleanliness and food quality. This role not only demands managerial skills but also the ability to lead by example and nurture growth among team members. Ambitious candidates will find multiple opportunities for advancement and personal growth within the company, supported by a clear and structured training program. Additionally, Wendy's offers a competitive benefits package including paid time off, medical and dental coverage, 401K, and unique perks like pet insurance. This is a full-time management position ideal for individuals passionate about the restaurant industry and eager to influence the success of a busy fast-food establishment positively.

Job Requirements

  • Minimum of 1-year restaurant management experience
  • Ability to work both independently and as a member of a team
  • Desire to learn and willingness to accept feedback
  • Must have a great personality, a desire to serve guests, and enjoy working as part of a team, and be upbeat and engaging
  • Strong interpersonal, verbal and written communication skills
  • Must be able to lift up to 50 lbs
  • Mobility including bending, reaching, wiping, and carrying
  • Ability to stand for long periods without a break

Job Qualifications

  • Minimum of 1-year restaurant management experience
  • QSR or fast-casual experience preferred but not required
  • Ability to work both independently and as a member of a team
  • Desire to learn and willingness to accept feedback
  • Must have a great personality, a desire to serve guests, and enjoy working as part of a team
  • Strong interpersonal, verbal and written communication skills
  • Bilingual preferred

Job Duties

  • Interview, hire, train and orientate a team
  • Oversee and enforce proper standards and procedures
  • Maintain excellent customer satisfaction
  • Inventory counting and recording
  • Cash management
  • Create schedules for their stores
  • Opening, closing, and additional administrative duties
  • Ensure proper food handling and preparation

Job Criteria

Experience

Mid Level (3-7 years)


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