General Manager

Killeen, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

performance bonuses

Job Description

Long John Silver's is a renowned seafood restaurant chain that has been delighting customers with golden, crispy seafood for over 50 years. With nearly 500 locations globally, this establishment is recognized as the world's favorite destination for batter-dipped wild-caught whitefish, shrimp, chicken, and their iconic hushpuppies. Long John Silver's prides itself on creating treasured moments for families, offering not just meals but memorable experiences marked by a unique tradition of ringing the bell upon leaving the restaurant. This tradition celebrates the joy of great food and exceptional service, embodying the spirit and community feel the brand fosters.
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Job Requirements

reliable transportation
ability to work 50 hours per week including nights and weekends
valid driver’s license
ability to read and interpret written, oral, diagram, and schedule instructions
basic math skills including addition, subtraction, multiplication, division, and computing rates and percentages
ability to stand and walk regularly
ability to handle and reach with hands and arms
ability to lift and move up to 50 pounds
commitment to timely work and a sense of urgency
adaptability to changing priorities
willingness to travel intermittently for training and support

Job Qualifications

passed restaurant general manager readiness checklist
valid driver’s license
ability to work nights and weekends
excellent customer service skills
experience working in a fast-paced environment
knowledge of food safety and cleanliness standards
proficiency in Microsoft suite, back-of-house technologies, and HRIS platforms
strong communication and leadership skills
ability to solve practical problems
physical ability to perform job duties

Job Duties

ensure 100 percent guest satisfaction by resolving concerns promptly and delivering exceptional service
inspire and motivate team members to exceed performance expectations
maintain optimal staffing levels and foster a culture of teamwork, respect, and accountability
oversee food safety, quality, and cleanliness to uphold the highest standards
drive profitability through efficient inventory management and waste reduction
recruit, hire, train, and develop crew members and management
communicate goals, expectations, and company standards effectively
ensure compliance with cash control, safety, and operational guidelines
execute local marketing initiatives to boost sales

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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