General Manager

Long John Silver's is a renowned seafood restaurant chain that has been delighting customers with golden, crispy seafood for over 50 years. With nearly 500 locations globally, this establishment is recognized as the world's favorite destination for batter-dipped wild-caught whitefish, shrimp, chicken, and their iconic hushpuppies. Long John Silver's prides itself on creating treasured moments for families, offering not just meals but memorable experiences marked by a unique tradition of ringing the bell upon leaving the restaurant. This tradition celebrates the joy of great food and exceptional service, embodying the spirit and community feel the brand fosters.

At its core, Long John Silver's operates with a strong vision to be the world's favorite seafood restaurant, guided by its PIRATE values which emphasize People First, Integrity, Recognition, Accountability, Teamwork, and Excellence. These values form the foundation of the company culture, driving its commitment to both crew members and customers. The People First principle ensures a supportive environment where everyone is valued and empowered. Integrity upholds honesty and transparency, while Recognition celebrates the hard work and achievements of employees. Accountability encourages ownership and responsibility in every action, Teamwork promotes collaboration, and Excellence pushes the company to consistently exceed expectations.

We are currently looking for a motivated Restaurant Manager who embodies these values and is passionate about leading a team to deliver outstanding guest experiences. This role is pivotal in ensuring 100% guest satisfaction by promptly resolving concerns and providing exceptional service. The Restaurant Manager will inspire and motivate team members to exceed performance goals, maintain optimal staffing, and foster a culture of respect, teamwork, and accountability. In addition, overseeing food safety, quality, and cleanliness standards is critical to uphold the brand's reputation.

The ideal candidate will take charge of driving profitability by managing inventory efficiently and minimizing waste. They will be responsible for recruiting, hiring, training, and developing crew members and management personnel. Clear communication of goals, expectations, and company standards is essential to maintain operational excellence. Moreover, ensuring compliance with cash control, safety, and operational guidelines is a key focus, alongside executing local marketing initiatives designed to boost sales and strengthen community engagement.

This full-time position requires the candidate to have reliable transportation and the ability to work approximately 50 hours per week, including nights and weekends. Valid driver's license and a dedication to timeliness and a sense of urgency are mandatory. The role demands a person who takes absolute pride in their work, values customer service, and thrives in a fast-paced environment while maintaining high-quality food and cleanliness standards. Competence with Microsoft Office, back-of-house technologies, and human resource information systems (HRIS) technology platforms is expected.

Physical demands of the job include regular standing and walking, talking and hearing to communicate effectively, handling and reaching with hands and arms, as well as occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling. The ability to lift and move up to 50 pounds is necessary. Candidates should have good peripheral vision and the ability to adjust focus. Exposure to cooking fumes and moderate noise levels is common in this environment. Adaptability to meet deadlines and changing priorities is crucial, with some intermittent travel required for training or regional support.

By joining Long John Silver's, you become part of a team that is passionate about bringing great-tasting, sustainably caught seafood to people everywhere, even those far from the ocean. This is a unique opportunity to lead a restaurant that prides itself on quality, service, and a welcoming atmosphere that makes every visit a celebration. Fish Yeah!