General Manager

Dave & Buster's Inc. Main Event Entertainment is a premier leader in the restaurant and entertainment industry, renowned for creating an extraordinary blend of dining and interactive experiences. Operating two beloved brands under one roof, Dave & Buster's and Main Event Entertainment, the company delivers a vibrant atmosphere where guests can enjoy quality food, engaging games, and unforgettable entertainment. With a focus on innovation and customer satisfaction, this establishment prides itself on a culture of fun and accountability while fostering a dynamic environment conducive to career growth and personal development. As an Equal Opportunity Employer, Dave & Buster's Inc. Main Event Entertainment is committed to diversity, equity, and inclusion, actively participating in E-Verify where mandated to maintain compliance and integrity in its hiring practices.

The General Manager at Dave & Buster's Inc. Main Event Entertainment plays a pivotal leadership role responsible for inspiring and fostering accountability to drive operational success. Holding this vital position involves offering strong supervision, leadership, and guidance on strategic initiatives and operational standards designed to enhance business outcomes. The General Manager is expected to embody and uphold the company’s unique Culture of FUN while steering a diverse team towards achieving financial goals and elevating guest experiences.

This role requires proven expertise in managing restaurant or hospitality operations, coupled with an adept understanding of financial aspects, including budgeting, forecasting, cost control, and profitability analysis. The ideal candidate must be capable of handling high-volume business days and working extensive hours, demonstrating resilience and stamina. Exceptional communication skills are essential for effective interaction with staff, customers, and vendors, ensuring smooth business operations and customer satisfaction. Familiarity with health and safety regulations and labor laws related to the restaurant industry is also a critical requirement.

Daily duties involve promoting positive employee relations by effectively delegating managerial duties, maintaining high staff morale, analyzing financial reports, and developing action plans to meet or exceed annual budgets. The General Manager oversees all operational facets, including entertainment, food, beverages, equipment, and property management, ensuring alignment with financial objectives and company initiatives. They are responsible for staffing adequacy, delivering unparalleled guest experiences through outstanding food, drinks, and games, and maintaining a secure environment for guests and employees alike.

This full-time position offers a competitive salary range of $91,348 to $107,468 and includes attractive perks such as a quarterly bonus program, comprehensive health benefits, a 401K matching plan, and other employee support initiatives. The work environment is supportive and fun, supported by a large leadership team and opportunities for career advancement within the multi-brand company structure. The General Manager role at Dave & Buster's Inc. Main Event Entertainment is a challenging yet rewarding opportunity for professionals who thrive in fast-paced, engaging settings and aspire to make significant contributions to a flourishing hospitality enterprise.