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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,200.00 - $70,600.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Paid Time Off
Company-matched 401(k) plan
short term disability
long term disability
accident insurance
critical illness insurance
Flexible spending account
Employee assistance program
leadership development program
hotel benefits
Daily Pay
Job Description
InnVentures is a dynamic hospitality management company driven by an innovative and entrepreneurial spirit. Established over 40 years ago, InnVentures operates a portfolio of more than 75 hotels across 20 plus states. These properties include hotels managed for some of the nation’s largest Real Estate Investment Trusts (REITs) as well as private real estate owners, along with a significant number of individual and family-owned hotels. The company boasts a proven track record of success in hotel management, development, and revenue maximization. This track record is built on a foundation of industry expertise and strategic operational methods that allow them to... Show More
Job Requirements
- At least 5 years progressive experience in a hotel or a related field
- Or a 4-year college degree and at least 2 years of related experience
- Ability to exert up to 20 pounds of force occasionally and/or up to 10 pounds frequently to lift, carry, push, pull, or otherwise move objects
- Maintain a warm and friendly demeanor at all times
- Ability to communicate effectively both verbally and in writing with all levels of employees and guests in a friendly, courteous and service oriented manner
- Effective listening and problem solving skills to address concerns raised by employees and guests
- Ability to multitask and prioritize departmental functions to meet deadlines
- Attend all hotel required meetings and trainings
- Participate in M.O.D. coverage as required
- Maintain high standards of personal appearance and grooming including wearing nametags
- Comply with InnVentures standards and regulations
- Ability to handle problems by anticipating, preventing, identifying, and solving as necessary
- Ability to understand and evaluate complex information and data from various sources to meet appropriate objectives
- Ability to maintain confidentiality of information
- Perform other duties as requested by management
Job Qualifications
- At least 5 years progressive experience in a hotel or a related field
- Or a 4-year college degree and at least 2 years of related experience
- Effective verbal and written communication skills with all levels of employees and guests
- Ability to multitask and prioritize departmental functions to meet deadlines
- Strong problem solving skills
- Ability to maintain confidentiality of information
- Commitment to high standards of personal appearance and grooming
Job Duties
- Interview, hire, train, support, coach and mentor the department managers and their teams
- Champion great service and empower your staff to take care of our guests
- Cultivate relationships with guests to develop loyalty and maintain a high level of satisfaction
- Apply problem solving skills to resolve guest and/or employee issues to their satisfaction
- Monitor daily tasks to ensure that all standard operating procedures are followed
- Assist with benefits administration, payroll and other human resources tasks including employee recognition and celebrations
- Support and contribute to the proactive sales efforts of the sales team on a continual basis
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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