McDonald’s logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $65,000.00
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Work Schedule

Flexible
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Benefits

401(k)
401(k) matching
Dental Insurance
flexible schedule
Health Insurance
Paid Time Off
Paid training
Vision Insurance

Job Description

This job opportunity is with an independently owned and operated McDonald’s restaurant franchise, a part of one of the most recognized and respected fast-food chains globally. McDonald’s is renowned for its commitment to quality food, exceptional customer service, and a clean and welcoming environment. This particular franchise operates with a strong sense of community and strives for excellence in every aspect of its business, mirroring the core values of McDonald’s USA while maintaining its independent management structure. The franchise places a strong emphasis on leadership, teamwork, and customer satisfaction, making it an ideal place for motivated individuals looking to grow their careers in the hospitality and restaurant industry.

The role of Restaurant Manager at this McDonald’s franchise is a full-time leadership position offering an annual salary range of $40,000 to $65,000. The Restaurant Manager is tasked with driving business results through effective team leadership, guest satisfaction, operational excellence, and profit management. This position requires someone who is enthusiastic, results-driven, and capable of building, leading, and developing a cohesive team. The manager is responsible for recruiting talented staff, guiding team members in delivering exceptional quality, service, cleanliness, and value, and fostering an environment where both guests and team members feel valued and appreciated.

Key responsibilities include motivating and leading the restaurant team to achieve common goals and meet performance standards aligned with McDonald’s culture and values. The manager sets the tone for the restaurant’s customer service environment and plays a central role in sales growth by executing local marketing strategies and national promotions. They are expected to manage costs carefully, ensure the restaurant consistently meets budgeted targets, and maintain rigorous quality and food safety standards. Maintaining cleanliness, security, and equipment upkeep is essential alongside effective scheduling to optimize labor costs and customer satisfaction throughout all operating hours.

The Restaurant Manager also plays a vital role in employee development by conducting leadership meetings, performance appraisals, and implementing training programs. This includes recruiting, selecting, retaining, and motivating employees who are passionate about delivering a superior customer experience. The manager must be knowledgeable about relevant labor laws and policies, enforce security and safety measures diligently, and act as a role model demonstrating performance standards across all crew stations.

The position offers a comprehensive benefits package, including 401(k) plans with matching contributions, dental and vision insurance, health insurance, paid time off, paid training, and a flexible work schedule. Candidates with at least three years of relevant experience are preferred, emphasizing leadership capabilities and operational excellence in a fast-paced restaurant setting.

Working at this McDonald’s franchise means joining a dynamic team dedicated to continuous improvement and customer satisfaction in a supportive and structured environment. Although McDonald’s USA provides the brand framework, this franchise operates independently, ensuring that employment decisions, scheduling, and staffing are managed directly by the franchisee. Applicants should understand that their employment relationship is with the franchise and not McDonald’s USA, underscoring the autonomy of the franchise in employment matters. This role is an excellent opportunity for a driven leader to make a significant impact within a well-established brand and grow professionally in the hospitality industry.

Job Requirements

  • experience in restaurant management or similar role
  • ability to lead and motivate a team
  • knowledge of food safety and sanitation
  • strong organizational and communication skills
  • ability to manage budgets and expenses
  • flexible scheduling availability
  • commitment to delivering exceptional customer service

Job Qualifications

  • minimum of 3 years experience in restaurant management or related leadership role
  • proven ability to lead and motivate a diverse team
  • strong understanding of sales, profitability, and operational management
  • excellent communication and interpersonal skills
  • knowledge of food safety and sanitation standards
  • ability to manage budgets and control costs
  • experience with staff recruitment, training, and development
  • ability to effectively handle multiple tasks in a fast-paced environment

Job Duties

  • motivate a group of people to act towards achieving a common goal
  • set the tone for the restaurant and customer service environment
  • role model values and behaviors consistent with the company culture
  • develop and execute store marketing plans to maximize sales potential
  • ensure systems and routines are in place to improve sales and transactions
  • conduct in-restaurant implementation of new products and procedures
  • execute national and co-op promotions to maximize sales potential
  • manage expenses and meet budgeted targets
  • use proper security and safety measures at all times
  • maintain critical standards for product quality, service speed, cleanliness, and food safety
  • manage planned maintenance of equipment
  • accurately project, measure and control all profit and loss line items
  • measure and improve external customer satisfaction
  • effectively schedule to build business on all day parts
  • maintain all physical aspects of the restaurant, including landscaping and equipment
  • ensure all security procedures are executed
  • recruit, select, develop and retain crew and management dedicated to customer satisfaction
  • plan and conduct leadership team meetings
  • complete and present performance appraisals
  • enforce and educate on policies, labor laws, security and safety procedures
  • model performance standards for all crew stations
  • increase employee loyalty and satisfaction
  • manage development and training of crew and management employees
  • interview applicants
  • plan shifts
  • monitor shift performance
  • ensure safety, security, and profitability
  • and communicate with next manager to ensure smooth shift transitions

Job Criteria

Experience

Mid Level (3-7 years)


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