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Job Overview
Employment Type
Full-time
Compensation
Salary
Up to $80,000.00
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
retirement savings plan
Employee Discounts
Career development opportunities
Job Description
MilkShake Factory is a vibrant and fast-growing company specializing in delicious, handcrafted milkshakes and desserts. With a strong emphasis on quality, creativity, and customer satisfaction, this brand has built a loyal customer base in Pittsburgh, PA, and continues to expand its footprint. Known for its friendly atmosphere and innovative menu offerings, MilkShake Factory stands out as a destination for those craving a unique and indulgent treat experience. The company fosters a supportive and energetic work environment where employees are encouraged to grow their skills and make meaningful contributions to the brand's success.
This hiring opportunity is for a General... Show More
This hiring opportunity is for a General... Show More
Job Requirements
- minimum high school diploma or equivalent
- 5 plus years of customer-facing management experience
- ability to work full time in person
- strong leadership and organizational skills
- excellent communication abilities
- capacity to make decisive decisions under pressure
- availability to work flexible hours
Job Qualifications
- minimum of 5 years of customer-facing team management experience
- proven leadership skills with ability to motivate and develop a team
- strong decision-making and problem-solving capabilities
- excellent communication and interpersonal skills
- ability to work effectively in fast-paced environments
- knowledge of sales and service accountability
- experience in budgeting and operational management
Job Duties
- lead and manage daily operations to ensure smooth functioning and customer satisfaction
- recruit, train, and motivate team members to uphold service standards
- monitor sales performance and implement strategies to achieve targets
- maintain inventory levels and oversee ordering processes
- handle customer feedback and resolve complaints effectively
- ensure compliance with health and safety regulations
- manage financial aspects including budgeting and payroll
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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