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OTG Management logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $85,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
healthcare
Competitive 401k match
bonus eligibility
Career growth opportunities
Employee Discounts
Equal opportunity employer

Job Description

OTG Concessions Management, LLC operates as a leading hospitality company specializing in airport dining and retail experiences. With over 300 in-terminal dining and retail locations spread across 11 major airports, OTG employs more than 5,000 dedicated crewmembers who serve millions of travelers annually. Known for revolutionizing the hospitality industry, OTG focuses on elevating customer experiences through innovative concepts and exceptional service. Their commitment to excellence and a people-first work culture has positioned them as a sought-after employer within the airport hospitality sector.

The role of General Manager at Newark Liberty International Airport (EWR) represents a pivotal leadership position within OTG'... Show More

Job Requirements

  • Degree in hospitality or culinary field
  • Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts
  • 1 to 3 years of retail experience (convenience store) a plus
  • Proficient knowledge of P&L budgeting and forecasting
  • Strong culinary background and fine dining experience are a plus
  • Commitment to service of customers, crew, co-workers, and management
  • Demonstrated dependability, personal drive, and leadership
  • High level of integrity, work ethic, passion, and commitment to OTG values
  • Ability to train, delegate, coach, and aid in the development of crewmembers
  • Excellent verbal and written communication skills
  • Ability to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions

Job Qualifications

  • Degree in hospitality or culinary field is preferred
  • Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts
  • 1 to 3 years of retail experience (convenience store) a plus
  • Proficient knowledge of P&L budgeting and forecasting
  • Strong culinary background and fine dining experience are a plus
  • Commitment to service of customers, crew, co-workers, and management
  • Demonstrated dependability, personal drive, and leadership
  • Ability to train, delegate, coach, and aid in the development of crewmembers
  • Excellent verbal and written communication skills
  • High level of integrity, work ethic, passion, and commitment to OTG values

Job Duties

  • Promotes an attitude of pride, cooperation, and success in the unit
  • Accountable for the ordering process and overall unit budgets
  • Accountable for all cost and sales projections on a weekly basis
  • ensures cost-effective and efficient staffing and adherence to labor budgets
  • Accountable for unit scheduling managers as well as crewmembers
  • Provides leadership to the managers and crewmembers in the unit
  • Accountable for establishing and maintaining high standards for food quality and customer service
  • Directs the managers and crewmembers to achieve company standards
  • Administrates and follows-up management and crewmember training
  • Assigns and defines areas of responsibility for the managers, establishing and settling deadlines
  • Directs the team toward achieving the unit's financial goals
  • Maintains a positive work environment for both the management team and staff
  • Provides a workplace free from hazards, following all safety policies set forth by the company
  • Accountable for leading the recruitment of FOH staff
  • Accountable for knowing and understanding the crewmember handbook and CBA and communicating the OTG policies and procedures with consistency
  • Oversees CIBO Markets in assigned quadrants
  • Completes other tasks as assigned

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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