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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,000.00 - $74,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
People development bonuses
Tuition Assistance
career growth
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned fast-casual restaurant chain globally recognized for its commitment to serving responsibly sourced, classically cooked, real food made from wholesome ingredients without artificial colors, flavors, or preservatives. Founded on principles of sustainability and ethical sourcing, Chipotle has consistently distinguished itself by offering a fresh alternative to traditional fast food, emphasizing transparency, quality, and innovation. With locations spread throughout the United States, Canada, the United Kingdom, France, and Germany, Chipotle maintains ownership and operational control of all its restaurants in North America and Europe, underscoring its dedication to consistent service and quality standards across markets.

Chipotle is not just a restaurant but a movement toward cultivating a better world. The company actively supports efforts to transform the future of farming and food through sustainable practices and community engagement. Its mission is to make better food accessible to everyone, reshaping the fast-food industry with a focus on health, environmental responsibility, and social impact. Chipotle’s leadership in digital technology and sustainable business practices further exemplifies its innovative approach, setting new industry benchmarks.

The General Manager role at Chipotle offers a unique opportunity to lead and grow in a fast-paced, expanding company that opens nearly a new restaurant every day. This role is ideal for passionate leaders who thrive in dynamic environments and aspire to impact the company’s culture and success directly. As a General Manager, you will be responsible for hiring and developing a high-performing team, cultivating a workplace culture driven by excellence and guest obsession, and managing comprehensive restaurant operations. This includes ensuring operational efficiency, financial performance, and exceptional guest experiences.

Your leadership will be instrumental in driving the restaurant’s success through active recruitment, employee coaching, training, scheduling, P&L management, and sales forecasting. You will focus on operational excellence to maintain cleanliness, food safety, compliance, and a welcoming dining environment. This role demands a genuine passion for hospitality and people development, requiring you to lead by example and continue building a culture that values collaboration, growth, and guest satisfaction.

Beyond managing day-to-day operations, you will play a critical role in implementing marketing initiatives, community engagement, fundraising efforts, and supporting digital order delivery to drive sales and growth. The position involves a hands-on approach with diverse responsibilities, including supporting the employee lifecycle, training crew members and shift leaders, and actively participating in restaurant operations during busy lunch, dinner, and weekend shifts.

Working at Chipotle means embracing a fast-paced kitchen environment where physical activity such as standing and walking for extended hours, lifting up to 50 pounds, and working in varied temperatures is part of the daily routine. Effective communication with team members and guests is key to success. Chipotle emphasizes a people-first culture, diversity, equity, and inclusion, encouraging applications from all qualified individuals, including those with disabilities needing reasonable accommodations.

Overall, this role is more than a management position; it is an opportunity to be part of a thriving, mission-driven company that is reshaping the food industry and cultivating a better world through responsible food service, employee development, and exceptional guest experiences. Join Chipotle to grow your leadership skills, advance your career, and contribute meaningfully to a company that truly values its people and purpose.

Job Requirements

  • High school diploma or equivalent
  • Previous restaurant management experience required
  • Ability to work a schedule that includes lunch, dinner, and weekend shifts
  • Physical ability to stand and walk for extended periods
  • Ability to lift up to 50 pounds
  • Strong communication and interpersonal skills
  • Commitment to food safety and compliance standards

Job Qualifications

  • Previous restaurant management experience
  • Experience with scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Strong leadership and people development skills
  • A guest-obsessed passion for hospitality
  • Creative approach to marketing and community engagement
  • Ability to train and develop team members effectively
  • Effective communication skills

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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