Wendy's logo

General Manager

Whittier, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus program
Sick Time
Vacation Time
Free Meal Program
Life insurance
health insurance options
Optional Insurances
Performance evaluations
Advancement opportunities
Uniforms Provided
flexible schedules

Job Description

Wendy's is a renowned fast-food restaurant chain known for delivering quality food and exceptional customer service across its numerous locations. As a leader in the quick-service restaurant industry, Wendy's has built a strong brand reputation focused on freshness, innovation, and customer satisfaction. The company prides itself on providing a welcoming and energized environment not only for its customers but also for its team members. Wendy's commitment to excellence is reflected in every aspect of its operations, from the quality of its ingredients to the efficiency of its service.

The General Manager role at Wendy's is a pivotal position responsible for overseeing all restaurant operations to ensure that both customer expectations and business objectives are consistently surpassed. This role is more than managing day-to-day activities; it involves inspiring and leading a team that includes Crew, Shift Supervisors, and Restaurant Managers, creating an environment where employees thrive and customers enjoy an exceptional dining experience.

A General Manager at Wendy's is tasked with multiple key functions. They ensure that food safety protocols are strictly followed, guaranteeing every meal served meets high-quality standards. The General Manager also drives sales and profit margins by maximizing operational efficiency and participating in company marketing programs. They foster a culture where the Wendy's spirit remains present and vibrant, motivating team members to deliver outstanding customer service and maintain cleanliness and service quality standards.

Moreover, this role focuses heavily on team development and support. The General Manager is responsible for coaching, mentoring, and advancing team members by honing their skills and encouraging their professional growth. They anticipate and resolve operational challenges proactively and maintain a fast-paced, accurate service environment. Ensuring that every shift runs smoothly while protecting Wendy's brand and assets is a critical part of the job.

This position offers competitive pay and a comprehensive benefits package that includes bonuses, vacation and sick time, health insurance options, and advancement opportunities. Wendy's also supports a work-life balance with flexible scheduling and provides uniforms for its team members, enhancing professionalism and cohesiveness.

In summary, being a General Manager at Wendy's means leading by example, cultivating a passionate and efficient team, and maintaining high standards of quality, service, and cleanliness. This role is ideal for individuals who are not only motivated by business goals but also deeply committed to developing people and creating memorable customer experiences. If you possess leadership skills, a collaborative spirit, and a dedication to excellence, Wendy's invites you to join their esteemed team and help keep the Wendy's tradition alive and thriving.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • One year of restaurant management experience
  • Must be dependable and punctual
  • Neat, clean and professional appearance
  • Up-beat and engaging personality
  • Fluent English-speaking and writing skills
  • Highly collaborative nature
  • Exhibit a sense of urgency
  • Strong work ethic
  • Excellent math skills including basic computations and basic algebra
  • Ability to travel to other restaurants and meetings as needed
  • Ability to stand for long periods
  • Frequent bending, kneeling, lifting (25-50 lbs)

Job Qualifications

  • High school diploma or GED
  • One year of restaurant management experience
  • Strong work ethic
  • Excellent math skills including basic computations and basic algebra
  • Fluent English speaking and writing skills
  • Ability to travel to other restaurants and meetings
  • Neat, clean, and professional appearance
  • Up-beat and engaging personality
  • Highly collaborative nature
  • Exhibit a sense of urgency
  • Dependable and punctual

Job Duties

  • Provide visionary leadership to crew, shift supervisors, and restaurant managers
  • Mentor and develop team members to advance skills and career growth
  • Monitor and enforce food safety procedures
  • Maximize store sales and profit goals including participation in marketing programs
  • Maintain quality standards including cleanliness and customer service
  • Anticipate and resolve operational problems proactively
  • Ensure fast, accurate, and excellent customer service
  • Protect Wendy's brand and assets consistently

Job Criteria

Experience

Mid Level (3-7 years)


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