General Manager

Lubbock, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Quarterly bonus program

two weeks paid vacation

Education Assistance

Medical insurance

Dental Insurance

Vision Insurance

Service awards

Employee Resource Connection

Free meals daily

Attendance to company events

Job Description

Leadership, Service, and Hospitality Group - LSH GRP, LLC is a dynamic, growth-oriented organization that operates McDonald's franchise locations, offering substantial opportunities for career advancement within the renowned global fast-food brand. Based on a foundation of leadership, service, and hospitality, LSH GRP is committed to fostering positive impacts not only within its restaurants but also in the communities they serve. The company values self-motivated and friendly leaders who aspire to make a meaningful difference and contribute to a thriving team environment. This commitment is embodied in their mission: "Through a daily commitment to leadership, service, and hospitality, we strive to... Show More

Job Requirements

High school diploma or equivalent
Prior management experience in a restaurant or related industry
Strong organizational and multitasking skills
Ability to work in a fast-paced environment
Availability to work flexible hours including weekends and holidays
Excellent leadership and team management abilities
Basic proficiency with technology

Job Qualifications

Proven leadership experience in a food service or retail environment
Strong problem-solving and critical thinking skills
Ability to lead, coach, and develop teams
Excellent communication and interpersonal skills
Ability to manage financial performance including P&L responsibility
Adaptability to work with and teach technology tools
Commitment to high standards of quality, service, and food safety
Experience in hiring and scheduling
Goal-oriented with a positive and proactive attitude

Job Duties

Know, execute, and adapt to new and existing System Maps
Effectively manage P&Ls and look for efficiencies to drive towards company goals
Lead team (Crew, Shift Leaders, and Department Leaders) towards meeting defined performance goals
Hiring, scheduling and team development
Manage labor and TPPH
Oversee food cost and food over base
Manage planned maintenance (M&R)
Monitor VOICE and guest reviews
Manage PAC (Profit After Controllables)
Conduct field visits and inspections
Conduct monthly shift leader meetings
Report monthly sales performance and develop action plans with supervisor
Participate in bi-weekly RL walkthroughs with supervisor
Hold 1:1 meetings with supervisor and/or owner/operator to discuss performance, action items, and needed resources

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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