Wendy's logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

401k
Competitive wages
flexible schedules
Advancement opportunities
Medical insurance
Dental Insurance
Vision Insurance
bonus program
Uniforms Provided
Vacations and holidays pay
paid training program

Job Description

Wendy's is one of the leading fast-food restaurant chains globally, renowned for its fresh ingredients, quality food, and customer-centric service. Established with a commitment to delivering exceptional dining experiences, Wendy's has grown to become a preferred destination for customers seeking delicious meals and friendly service. The company prides itself on maintaining high standards in food quality, cleanliness, and customer satisfaction across all its locations. As a global brand, Wendy's offers numerous opportunities for career advancement and professional growth within the foodservice industry.

The role of the General Manager at Wendy's is pivotal to the restaurant's success. This position carries the responsibility of managing daily operations, ensuring the store runs efficiently, and maintaining profitability. As the General Manager, you will lead a dedicated team, motivate employees, and uphold Wendy's brand values. Your leadership will directly impact customer satisfaction by making sure each shift runs smoothly and that all quality, service, and cleanliness (QSC) standards are met or exceeded. This management role requires strong business acumen, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key responsibilities include overseeing store operations, managing staff performance, developing and mentoring team members, and safeguarding the store's assets and brand image. You will be expected to enforce food safety procedures diligently, optimize sales and profit margins, and provide a positive dining experience for all customers. In addition to these operational duties, the General Manager will play a crucial role in administrative tasks such as scheduling, inventory control, and payroll management. The ability to respond effectively to challenges, adapt to change, and meet operational goals is essential for success in this role.

Wendy's offers competitive wages alongside a comprehensive benefits package, including 401K, medical, dental, and vision insurance options, and a bonus program designed to reward exceptional performance. The company supports work-life balance through flexible scheduling and provides uniform provisions to maintain a professional appearance. Advancement opportunities are regularly available for team members who demonstrate dedication and leadership excellence. A paid training program ensures that new General Managers receive the knowledge and skills needed to excel from day one.

Working at Wendy's means becoming part of a dynamic team committed to delivering outstanding food and service. The company encourages a supportive and inclusive work environment where every team member's efforts are valued. As a General Manager, you will be equipped with the tools and support necessary to lead effectively and achieve operational excellence, driving growth and building a loyal customer base. Whether you are an experienced manager or aspiring to grow your management skills in the restaurant industry, Wendy's provides a platform to build a rewarding career.

Job Requirements

  • Must be able to come to work promptly and regularly
  • must be able to take and provide direction and work well with others
  • must be able to work in a fast paced environment and accomplish multiple tasks within established timeframes
  • must be able to stand much of the work day
  • must be able to concentrate and perform duties accurately
  • must be able to react to change productively and handle other tasks as assigned

Job Qualifications

  • Experience in business management
  • excellent communication skills
  • proven ability to motivate and lead a team
  • knowledge of food safety procedures
  • experience managing a fast-paced restaurant environment
  • ability to handle multiple tasks within established timeframes

Job Duties

  • Manage shifts effectively
  • operate and maintain the restaurant to maximize profitability
  • ensure customer satisfaction through excellent service
  • manage staff performance and development
  • enforce food safety and QSC standards
  • maximize sales and profit goals
  • protect Wendy's brand and assets

Job Criteria

Experience

Mid Level (3-7 years)


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