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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,800.00 - $68,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
retirement savings
Paid Time Off
employee perks
competitive salary
performance-based bonuses
Career growth opportunities
supportive work environment
Job Description
Candlewood Suites Columbia-Ft. Jackson, located at 921 Atlas Rd, Columbia, SC 29209, is a proud member of Maya Hotels, a prominent leader in the hospitality industry. Maya Hotels manages a distinguished portfolio featuring well-known brands such as Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. Maya Hotels is committed to delivering exceptional guest experiences through operational excellence, innovative strategies, and a warm, welcoming atmosphere that sets it apart in the competitive hospitality market. The company’s dedication to both its guests and its employees creates an environment where professional growth and high standards are... Show More
Job Requirements
- bachelor's degree in hospitality management, business, or a related field preferred
- minimum of 3 years of hotel management experience
- experience with Hilton, IHG, or Marriott brands is a plus
- proven leadership and people management skills
- strong budgeting, forecasting, and financial management capabilities
- demonstrated passion for guest relations and service excellence
- ability to handle problem-solving and decision-making under pressure
- strong community engagement skills
- flexibility to work varied schedules including evenings, weekends, and holidays
- ability to stand and walk for extended periods
- ability to lift and carry up to 25 lbs occasionally
- frequent bending, reaching, and handling office equipment
- comfortable working in a fast-paced hospitality environment
Job Qualifications
- bachelor's degree in hospitality management, business, or a related field preferred
- 3+ years of hotel management experience
- experience with Hilton, IHG, or Marriott brands is a plus
- proven ability to motivate, train, and lead a successful hospitality team
- strong budgeting, forecasting, and revenue management skills
- passion for enhancing guest experiences and maintaining high service standards
- ability to remain calm under pressure and resolve challenges efficiently
- strong ability to represent the hotel in the local market and foster partnerships
- willingness to work varied schedules including evenings, weekends, and holidays as needed
Job Duties
- prepare annual capital, cash flow, and sales and marketing plans to accurately forecast budgets and drive revenue
- utilize financial data to maximize profitability and return on investment
- leverage distribution channels and technology to enhance market share and revenue
- oversee capital plans and asset management initiatives to maintain the property's competitive position
- develop team member engagement programs aligned with brand service behaviors
- implement and monitor succession planning to ensure strong future leadership
- set performance goals, provide mentoring, coaching, and regular feedback to enhance team performance
- oversee salary decisions, disciplinary actions, and HR-related processes in compliance with company policies
- lead by example and demonstrate Maya Hotels' core values
- maintain compliance with brand standards, hallmarks, and license agreements
- drive improvement in guest satisfaction scores, ensuring services exceed guest expectations
- engage with guests, solicit feedback, and build strong relationships to enhance guest loyalty
- ensure a safe and secure environment for guests, team members, and hotel assets, following all regulatory and company policies
- act as a public relations representative, raising awareness of the hotel and brand in the local community
- drive environmentally conscious initiatives to reduce the hotel's carbon footprint
- maintain a safe working environment including hazard prevention and safe use of cleaning chemicals
- lead the hotel's recycling and sustainability efforts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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