General Manager 5 - Food

Trenton, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $110,075.00 - $142,450.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision care

wellness programs

401(k) Plan with Matching Contributions

Paid Time Off

company holidays

Career growth opportunities

Tuition Reimbursement

Job Description

Sodexo is a global leader in food services and facilities management, dedicated to improving the quality of life for the communities it serves. With a strong commitment to sustainability, diversity, and inclusion, Sodexo partners with various organizations to deliver exceptional hospitality, catering, and operational services worldwide. It prides itself on fostering an environment that values every employee, promotes professional growth, and champions innovation. The company’s purpose is to create a better everyday for everyone, contributing positively to the economic, social, and environmental progress in the areas it operates. By combining expertise with a passion for service, Sodexo ensures memorable and impactful experiences for clients and customers alike.

The College of New Jersey (TCNJ) has partnered with Sodexo Campus Segment to elevate dining services through the role of General Manager 5. This position is based in Ewing, NJ, and is essential to overseeing a variety of dining operations, including resident dining, a 60-seat buffet restaurant, campus-wide catering, convenience store operations, and summer athletic camp dining services. The General Manager will play a pivotal role in delivering a seamless and welcoming hospitality experience tailored to students, faculty, staff, and campus guests. This role requires a dynamic leader who thrives under pressure, embraces innovative solutions, and is passionate about hospitality excellence.

In this leadership role, you will be responsible for the strategic and operational management of all dining services. Ensuring financial performance aligns with budgets and operational standards is key, along with maintaining high customer satisfaction and employee engagement. The position offers a significant growth path, where successful leaders may advance to Resident District Manager, reflecting the company’s commitment to career progression. Strong business acumen, adept client relationship management, and an unwavering focus on operational excellence are integral to success in this role.

The ideal candidate will be experienced in unionized workforce leadership, possess excellent communication and problem-solving skills, and demonstrate an innovative mindset to continuously enhance customer experiences. You will cultivate relationships with university leadership, becoming an indispensable campus partner who drives positive change and fosters a collaborative work environment. Attention to food safety, sanitation, and workplace safety regulations is critical to uphold the highest standards within all operational areas.

Sodexo offers a comprehensive benefits package, competitive salary (dependent on education and experience), and opportunities for professional development within a supportive and inclusive organizational culture. This is a unique opportunity for a driven General Manager to make a lasting impact on the dining and hospitality experience at a premier educational institution, while advancing their career in a respected multinational company.

Job Requirements

Bachelor’s degree or equivalent experience
Minimum 5 years management experience
Minimum 5 years functional experience in relevant field

Job Qualifications

Proven leadership experience in food service, hospitality, or dining operations management
Campus dining, higher education, or large-volume food service experience preferred
Strong financial acumen with experience managing budgets, forecasting, and P&L responsibility
Demonstrated ability to lead and develop diverse teams in a unionized environment
Excellent client relationship and stakeholder management skills
A track record of delivering exceptional customer service and operational results
Strong organizational skills with ability to manage multiple priorities in a fast-paced environment
Knowledge of food safety, sanitation, and workplace safety regulations
Exceptional communication, problem-solving, and decision-making abilities
High energy, creativity, and a passion for hospitality and student engagement
A desire to grow professionally and pursue future leadership opportunities within Sodexo

Job Duties

Lead and oversee all day-to-day resident dining operations across multiple service areas
Manage the dining program while ensuring financial performance, budget compliance, and operational efficiency
Drive student, customer, and client satisfaction through exceptional hospitality and service standards
Lead, coach, and develop a unionized workforce, creating a culture of engagement, accountability, and teamwork
Oversee campus catering operations, convenience store services, and summer camp dining programs
Implement and maintain Sodexo systems, programs, and operational standards
Ensure compliance with food safety, sanitation, labor, and workplace safety regulations
Build strong relationships with university leadership and become a trusted campus partner
Identify opportunities for innovation, continuous improvement, and enhanced customer experiences
Monitor key performance indicators and execute strategies to achieve financial and operational goals
Foster a positive, inclusive, and customer-focused environment for employees and students