
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,015.00 - $116,490.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
Career growth opportunities
Tuition Reimbursement
Job Description
Sodexo Corporate Services is a leading global provider of integrated facilities management and food services, renowned for creating exceptional experiences for clients and their employees. At Sodexo, we pride ourselves on delivering high-quality, customized hospitality solutions that enhance the quality of life and workplace satisfaction. Our commitment extends beyond mere service delivery to fostering environments where employees and guests alike feel valued, supported, and inspired. With operations spanning multiple industries including corporate, healthcare, education, and government sectors, Sodexo brings a breadth of expertise and innovation to every client partnership. Our presence in Washington, DC, particularly at the prestigious Fannie Mae Midtown location, highlights our capability to manage complex, multi-faceted hospitality programs aligned with the demands of top tier financial services clients.
The General Manager, Hospitality (Corporate Services) role at Sodexo represents an unparalleled leadership opportunity within a high-profile, single-site operation based in Washington, DC. This position calls for a dynamic individual to spearhead one of Sodexo's premier hospitality programs, managing comprehensive service lines such as a main cafe, a fully licensed Starbucks, catering and conference services, a modern grab-and-go concept, and pantry services. As the senior-most hospitality leader onsite, the General Manager is instrumental in shaping the client and guest experience through strategic innovation, operational excellence, and strong partnership building.
This role emphasizes delivering a seamless 'white glove' service standard across all hospitality operations, enhancing Sodexo's reputation for service excellence. The General Manager is the primary client liaison for the food service operation, ensuring expectations are not only met but consistently exceeded. Working with a diverse and high-performing team, this leader ensures alignment with Sodexo’s values and business goals by fostering a culture of accountability, continuous learning, and hospitality excellence. The role involves hands-on leadership during peak periods, with responsibilities spanning leadership coaching, client engagement, financial oversight, event execution, and ongoing innovation programs.
Scheduled Monday through Friday from 6 am to 4 pm with occasional evenings and no weekend shifts, the position offers a balanced work schedule attractive to those seeking career growth without sacrificing personal time. Sodexo compensates fairly and equitably, with salaries reflective of the candidate’s education, experience, and skill set. Moreover, employees benefit from a comprehensive package designed to support overall wellbeing and professional development, including medical, dental, and vision coverage, a 401(k) plan with matching contributions, paid time off, and tuition reimbursement.
An ideal candidate will possess a strong background in hospitality leadership, exceptional organizational abilities, technological savvy with data-driven decision-making skills, and experience managing complex, multi-service operations. Experience in corporate dining or conference services is preferred, underscoring the importance of familiarity with the unique demands of a corporate hospitality environment.
Joining Sodexo means becoming part of a mission-driven company dedicated to creating better everyday experiences and contributing positively to economic, social, and environmental progress. At Sodexo, diversity and inclusion are not just words but core values; every employee is respected and empowered to bring their authentic selves to work. Equal employment opportunity is foundational, ensuring fair treatment regardless of race, gender, age, disability, or veteran status. Sodexo encourages applications from all qualified candidates and provides necessary accommodations during the application process.
This role is a significant opportunity for a passionate hospitality leader to make a major impact in a dynamic and rewarding environment. It promises the chance to lead an exceptional team in delivering unparalleled service to a prestigious client, engage in strategic operational management, and grow professionally within a supportive and forward-thinking company.
The General Manager, Hospitality (Corporate Services) role at Sodexo represents an unparalleled leadership opportunity within a high-profile, single-site operation based in Washington, DC. This position calls for a dynamic individual to spearhead one of Sodexo's premier hospitality programs, managing comprehensive service lines such as a main cafe, a fully licensed Starbucks, catering and conference services, a modern grab-and-go concept, and pantry services. As the senior-most hospitality leader onsite, the General Manager is instrumental in shaping the client and guest experience through strategic innovation, operational excellence, and strong partnership building.
This role emphasizes delivering a seamless 'white glove' service standard across all hospitality operations, enhancing Sodexo's reputation for service excellence. The General Manager is the primary client liaison for the food service operation, ensuring expectations are not only met but consistently exceeded. Working with a diverse and high-performing team, this leader ensures alignment with Sodexo’s values and business goals by fostering a culture of accountability, continuous learning, and hospitality excellence. The role involves hands-on leadership during peak periods, with responsibilities spanning leadership coaching, client engagement, financial oversight, event execution, and ongoing innovation programs.
Scheduled Monday through Friday from 6 am to 4 pm with occasional evenings and no weekend shifts, the position offers a balanced work schedule attractive to those seeking career growth without sacrificing personal time. Sodexo compensates fairly and equitably, with salaries reflective of the candidate’s education, experience, and skill set. Moreover, employees benefit from a comprehensive package designed to support overall wellbeing and professional development, including medical, dental, and vision coverage, a 401(k) plan with matching contributions, paid time off, and tuition reimbursement.
An ideal candidate will possess a strong background in hospitality leadership, exceptional organizational abilities, technological savvy with data-driven decision-making skills, and experience managing complex, multi-service operations. Experience in corporate dining or conference services is preferred, underscoring the importance of familiarity with the unique demands of a corporate hospitality environment.
Joining Sodexo means becoming part of a mission-driven company dedicated to creating better everyday experiences and contributing positively to economic, social, and environmental progress. At Sodexo, diversity and inclusion are not just words but core values; every employee is respected and empowered to bring their authentic selves to work. Equal employment opportunity is foundational, ensuring fair treatment regardless of race, gender, age, disability, or veteran status. Sodexo encourages applications from all qualified candidates and provides necessary accommodations during the application process.
This role is a significant opportunity for a passionate hospitality leader to make a major impact in a dynamic and rewarding environment. It promises the chance to lead an exceptional team in delivering unparalleled service to a prestigious client, engage in strategic operational management, and grow professionally within a supportive and forward-thinking company.
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum five years management experience
- Minimum five years functional experience
- Proven ability to manage complex, multi-service operations
- Strong service mindset
- Exceptional organizational and multitasking skills
- Technology proficiency
- Strong communication skills
- Experience in corporate dining or conference centers preferred
Job Qualifications
- Bachelor’s degree or equivalent experience
- Five years of management experience
- Experience in corporate dining, conference centers, or similar environments preferred
- Strong organizational and multitasking skills
- Technology proficiency and data-driven decision making
- Polished communicator with a professional, approachable presence
Job Duties
- Oversee daily hospitality operations, ensuring teams are equipped, aligned, and delivering at a high level
- Lead, coach, and develop a diverse management team
- Maintain a strong, visible presence across all spaces and services
- Deliver exceptional, white-glove service to clients, employees, and guests
- Build meaningful relationships through proactive engagement
- Act as the trusted advisor and hospitality expert to the client
- Provide hands-on support during peak meal periods and high-touch events
- Ensure flawless execution of conference and catering services
- Conduct regular walk-throughs and operational audits
- Drive new ideas, service enhancements, and customer experience initiatives
- Use data and insights to evolve offerings and improve performance
- Partner on marketing and promotional strategies
- Own financial performance, reporting, and compliance
- Oversee budgeting, forecasting, and weekly/monthly reporting cycles
- Support accounting processes including invoicing, accruals, and reporting
- Build and execute impactful training programs focused on hospitality excellence
- Foster a culture of accountability, growth, and continuous learning
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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