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General Manager 4 - Food

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $89,250.00 - $115,500.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in food services and facilities management, dedicated to improving quality of life and creating a better everyday experience for the people and communities it serves. Operating across a variety of sectors including healthcare, education, corporate, and government, Sodexo is recognized for its commitment to delivering innovative, customized solutions that enhance client satisfaction and operational efficiency. The Baltimore, MD healthcare facility represents a critical part of Sodexo's portfolio, where the company blends its expertise in nutrition, culinary services, and customer care to support patient wellbeing and satisfaction. As part of its core values, Sodexo fosters a diverse and inclusive work environment where every employee is valued, respected, and empowered to contribute their ideas and skills to improve service quality and the workplace experience.

The role of General Manager 4 - Food for the healthcare account in Baltimore is a leadership position tasked with overseeing all aspects of food service operations including retail outlets, patient meal services, and catering. The ideal candidate will be passionate about innovation and continuous improvement, skilled in training and team building, and experienced in managing complex healthcare food service environments. Responsibilities include managing day-to-day operations, ensuring compliance with HACCP and regulatory standards, developing strategic plans to meet and exceed financial goals, and cultivating strong client and customer relationships, particularly with executives in healthcare settings. This role demands a leader who can navigate union environments while maintaining a motivated team and delivering exceptional customer service. Sodexo offers a fair and equitable compensation package reflective of education, experience, and skills, along with comprehensive benefits such as medical, dental, vision care, paid time off, and career development opportunities. This position is pivotal in ensuring food quality and safety for patient satisfaction and overall operational success within the healthcare account.

Job Requirements

  • bachelor's degree or equivalent experience
  • minimum 5 years management experience
  • minimum 5 years functional experience in food service operations
  • experience in healthcare food service
  • demonstrated leadership and supervisory skills
  • ability to work collaboratively in team settings
  • excellent communication skills
  • ability to prioritize tasks and handle multiple responsibilities
  • flexibility to take on additional duties as needed

Job Qualifications

  • bachelor's degree or equivalent experience
  • minimum of 5 years management experience
  • minimum of 5 years functional experience in food service operations
  • proven leadership in healthcare food service environments
  • strong communication and interpersonal skills
  • experience working in unionized environments
  • ability to manage multiple priorities and deliver exceptional customer service

Job Duties

  • oversee day-to-day food service operations including retail, patient, and catering services
  • deliver high quality food services ensuring compliance with HACCP and regulatory requirements
  • achieve company and client financial targets and goals
  • develop and maintain strong client and customer relationships, especially with executive stakeholders
  • develop strategic plans to improve operations and customer satisfaction
  • manage and lead teams through training, motivation, and continuous improvement initiatives
  • ensure compliance with health, safety, and quality standards

Job Criteria

Experience

Expert Level (7+ years)


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