
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $89,250.00 - $115,500.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement
Job Description
Sodexo is a global leader in integrated facilities management and food services, committed to enhancing the quality of life for its clients and communities. The company operates in multiple sectors, delivering innovative solutions that range from food service and catering to facilities management and more. Sodexo is known for fostering a diverse and inclusive work environment, valuing fairness, respect, and the contributions of each employee. With a strong emphasis on sustainability and social responsibility, Sodexo partners with clients to create exceptional experiences for both customers and employees globally.
Located in Boston, Massachusetts, Sodexo’s Campus Segment is seeking a seasoned General Manager 4 - Food to lead the dining operations at Colleges of the Fenway. This consortium includes three prominent institutions: Massachusetts College of Art and Design (MassArt), Massachusetts College of Pharmacy and Health Sciences (MCPHS), and Wentworth Institute of Technology (WIT). The General Manager role specifically focuses on overseeing the MassArt and MCPHS dining programs, which consist of dynamic food venues such as a high-traffic food court with meal exchange capabilities, a licensed Starbucks, a campus convenience store, a smoothie bar, and a proprietary food mart.
This position offers an exciting opportunity to lead a comprehensive campus dining program with a focus on operational excellence, financial management, and exceptional hospitality. The General Manager will provide strategic leadership and day-to-day management across multiple venues, ensuring quality service, safety compliance, and client satisfaction. Leading a team inclusive of union employees, the role demands strong leadership skills to coach and develop staff, cultivate positive employee engagement, and deliver innovative programming that enhances the overall student dining experience.
The General Manager is responsible for driving financial performance through budgeting, forecasting, and cost control, while maintaining strong partnerships with campus stakeholders. This includes planning and executing menu strategies, promotions, and customer experience initiatives that align with sustainability and community engagement efforts. This high-impact role requires a proactive, hands-on leader with excellent organizational, communication, and problem-solving abilities.
In addition to a competitive salary that reflects education level and relevant experience, Sodexo provides relocation assistance for this position, easing the transition for successful candidates. The company also offers a comprehensive benefits package designed to support the wellbeing and career growth of its employees, underlining Sodexo’s commitment to creating a better everyday for everyone. This role is ideal for a motivated professional with a passion for university dining and hospitality who thrives in a fast-paced, multi-unit environment and is eager to lead with integrity and a focus on excellence.
Located in Boston, Massachusetts, Sodexo’s Campus Segment is seeking a seasoned General Manager 4 - Food to lead the dining operations at Colleges of the Fenway. This consortium includes three prominent institutions: Massachusetts College of Art and Design (MassArt), Massachusetts College of Pharmacy and Health Sciences (MCPHS), and Wentworth Institute of Technology (WIT). The General Manager role specifically focuses on overseeing the MassArt and MCPHS dining programs, which consist of dynamic food venues such as a high-traffic food court with meal exchange capabilities, a licensed Starbucks, a campus convenience store, a smoothie bar, and a proprietary food mart.
This position offers an exciting opportunity to lead a comprehensive campus dining program with a focus on operational excellence, financial management, and exceptional hospitality. The General Manager will provide strategic leadership and day-to-day management across multiple venues, ensuring quality service, safety compliance, and client satisfaction. Leading a team inclusive of union employees, the role demands strong leadership skills to coach and develop staff, cultivate positive employee engagement, and deliver innovative programming that enhances the overall student dining experience.
The General Manager is responsible for driving financial performance through budgeting, forecasting, and cost control, while maintaining strong partnerships with campus stakeholders. This includes planning and executing menu strategies, promotions, and customer experience initiatives that align with sustainability and community engagement efforts. This high-impact role requires a proactive, hands-on leader with excellent organizational, communication, and problem-solving abilities.
In addition to a competitive salary that reflects education level and relevant experience, Sodexo provides relocation assistance for this position, easing the transition for successful candidates. The company also offers a comprehensive benefits package designed to support the wellbeing and career growth of its employees, underlining Sodexo’s commitment to creating a better everyday for everyone. This role is ideal for a motivated professional with a passion for university dining and hospitality who thrives in a fast-paced, multi-unit environment and is eager to lead with integrity and a focus on excellence.
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum five years of management experience
- Minimum five years of functional experience in university dining or related field
Job Qualifications
- Bachelor’s degree or equivalent experience
- Minimum five years of progressive leadership experience in university dining hospitality or high-volume food service
- Proven success managing union labor and leading large diverse teams
- Strong financial acumen with experience overseeing budgets P&L and operational performance metrics
- Excellent communication client partnership and relationship-building skills
- Commitment to delivering high-quality food outstanding service and safe welcoming dining environment
- Ability to thrive in fast-paced multi-unit setting with varied service styles
- Strong organizational and problem-solving skills with proactive hands-on leadership approach
Job Duties
- Lead day-to-day operations across multiple campus dining venues ensuring consistent execution quality and service excellence
- Drive financial performance through effective budgeting forecasting and cost-control strategies
- Build and maintain strong client relationships with campus partners at MassArt and MCPHS
- Champion safety compliance and food quality standards across all outlets
- Lead coach and develop a diverse team including union staff to achieve operational goals and high employee engagement
- Oversee strategic planning including menu execution promotional activities and customer experience initiatives
- Ensure positive student engagement and satisfaction through responsive service and program innovation
- Partner with cross-functional leaders to support sustainability community impact and campus initiatives
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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