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General Manager 4 - Food

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $89,250.00 - $115,500.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in providing integrated food services and facilities management solutions, dedicated to improving the quality of life for those they serve. With a commitment to fostering inclusive and diverse workplaces, Sodexo embraces innovation and sustainability while delivering exceptional service across multiple sectors including education, healthcare, and corporate environments. They operate in numerous countries worldwide, emphasizing community impact, client satisfaction, and employee well-being. Sodexo values fairness, respect, and individuality, ensuring that all team members have a voice and the opportunity to grow and excel.

The Sodexo Campus Segment is currently seeking an experienced General Manager 4 - Food to lead and manage the dynamic dining program at the Colleges of the Fenway Dining consortium located in Boston, Massachusetts. This consortium includes the Massachusetts College of Art and Design (MassArt), Massachusetts College of Pharmacy and Health Sciences (MCPHS), and the Wentworth Institute of Technology (WIT). The role offers a chance to lead multiple diverse dining venues including a busy food court with meal exchange options, a licensed Starbucks, a campus convenience store, a smoothie bar, and a Sodexo Proprietary Brand food mart.

As the General Manager, you will have overall responsibility for the strategic and operational leadership of the MassArt and MCPHS dining programs, overseeing financial performance, service quality, food safety and compliance standards, and client satisfaction. This is an opportunity to lead a passionate and dedicated team committed to delivering exceptional hospitality and a positive dining experience to students, faculty, and staff. A key aspect of the role involves maintaining strong partnerships with campus stakeholders and aligning food service operations with broader campus initiatives including sustainability and community engagement.

This full-time role includes relocation assistance and offers a competitive salary that is fairly determined based on educational background, relevant experience, skills, and training. Sodexo also provides a comprehensive benefits package, encompassing medical, dental, and vision care along with wellness programs, a 401(k) with matching contributions, paid time off, company holidays, and various career development opportunities including tuition reimbursement.

The ideal candidate will bring progressive leadership experience in university dining or a comparable high-volume foodservice environment, with a history of successfully leading large and diverse teams including union labor. Financial acumen is critical, as the role demands oversight of budgets, profit and loss statements, and operational metrics to drive profitability. The role suits a proactive, organized leader with strong communication skills, client partnership abilities, and a relentless commitment to high-quality food and service in a safe environment. The General Manager must be adept at thriving in a multi-unit, fast-paced setting and demonstrate hands-on leadership to solve problems and inspire their team.

Joining Sodexo means becoming part of a company that values your individuality while encouraging collaboration and continued personal and professional growth. Sodexo's core values focus on creating a better everyday for all employees and clients, fostering an inclusive culture where everyone feels respected and empowered. As they advance their mission, Sodexo is committed to equal employment opportunities and providing support throughout the hiring process. This role presents an exciting leadership opportunity for individuals looking to make a significant impact within a prestigious campus dining segment in Boston.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum 5 years of management experience
  • Minimum 5 years of functional experience in a comparable environment
  • Proven experience leading union labor
  • Strong financial management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced multi-unit environment
  • Commitment to food safety and quality standards

Job Qualifications

  • Bachelor’s degree or equivalent experience
  • Progressive leadership experience in university dining, hospitality, or comparable high-volume food service environment
  • Proven success managing union labor and leading large, diverse teams
  • Strong financial acumen with experience overseeing budgets, P&L, and operational performance metrics
  • Excellent communication, client partnership, and relationship-building skills
  • Commitment to delivering high-quality food, outstanding service, and a safe, welcoming dining environment
  • Ability to thrive in a fast-paced, multi-unit setting with varied service styles
  • Strong organizational and problem-solving skills with a proactive, hands-on leadership approach

Job Duties

  • Lead day-to-day operations across multiple campus dining venues, ensuring consistent execution, quality, and service excellence
  • Drive financial performance through effective budgeting, forecasting, and cost-control strategies
  • Build and maintain strong client relationships with campus partners at MassArt and MCPHS
  • Champion safety, compliance, and food quality standards across all outlets
  • Lead, coach, and develop a diverse team, including union staff, to achieve operational goals and high employee engagement
  • Oversee strategic planning, including menu execution, promotional activities, and customer experience initiatives
  • Ensure positive student engagement and satisfaction through responsive service and program innovation
  • Partner with cross-functional leaders to support sustainability, community impact, and campus initiatives

Job Criteria

Experience

Expert Level (7+ years)


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