Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $19.50 - $34.13
Work Schedule
Day Shifts
Benefits
competitive pay
Quarterly bonus
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401K with company match
Paid Time Off
Pet insurance
Tuition Reimbursement
Adoption assistance
Employee assistance program
discounts
Job Description
Bruegger's Bagels is a well-established brand known for its dedication to crafting genuine New York-style bagels and authentic made-in-Vermont cream cheese. For over 35 years, this beloved establishment has been kettle cooking bagels and serving traditional flavors that have earned loyal customers and a strong reputation in the breakfast food industry. Bruegger's prides itself on balancing quality food with a commitment to work-life balance for its employees. All of its stores close by 2pm to ensure team members have the freedom to enjoy their personal lives, whether attending a dance recital or a special concert. This approach underscores Bruegger's philosophy of caring for its staff as much as it cares for its customers. The company is now seeking a General Manager to join its friendly and dynamic team.
The General Manager role at Bruegger's Bagels is a critical leadership position responsible for overseeing all aspects of store operations with a hands-on, "treat it like you own it" attitude. Each day starts early, as managers often begin their shifts as early as 4am to handle the first bagel bake and opening preparations. The General Manager ensures the store is audit-ready, manages catering, mobile, and in-store orders, and guarantees a high-quality customer experience throughout the day. During busy breakfast and lunch periods, the General Manager fills various positions as needed and ensures employee breaks are taken appropriately while maintaining strong customer satisfaction outcomes. Closing the store and prepping for the following day typically takes 30 to 45 minutes. Additional administrative duties such as scheduling, ordering, and inventory are also part of the role, usually managed during quieter hours before opening or after close. A daily deposit trip to the bank completes the responsibilities, allowing the Manager to leave well before dinner time.
Bruegger's provides comprehensive training with five weeks of preparation to equip General Managers with the knowledge and skills needed to excel. Candidates typically have between one and three years of previous experience as a General Manager or Assistant Manager in a restaurant setting. Effective leaders are hands-on operators who can inspire and motivate their team to create a fun and productive work environment. Familiarity with profit and loss (P&L) analysis is beneficial, but the key to success lies in proven strategies for managing food costs and labor targets to keep the store profitable. Recruiting top-quality staff and nurturing internal talent are important elements of the role, helping the team grow and thrive.
The position offers competitive pay, ranging from $55,000 to $58,000 annually, with attainable quarterly bonuses as a performance incentive. Over 60 percent of General Managers at Bruegger's received bonuses last year, reflecting the company's commitment to rewarding strong leadership. Benefits include medical, dental, and vision coverage, flexible spending accounts, disability and life insurance, and a 401K plan with a company match. Work hours are from 6am to 2pm, ensuring no nights or evenings are required, promoting a healthy work-life balance. Paid time off accrues up to 180 hours within the first year, and there are ample growth opportunities, with 80 percent of new District Managers in 2022 having been promoted from General Manager roles. Additional perks include pet insurance, tuition reimbursement, adoption assistance, discounts on popular services and products, and access to an Employee Assistance Program for employees and their families. The job location is conveniently situated at 1601 Penfield Road, Penfield, New York.
Bruegger's Bagels is committed to equal employment opportunity and fosters fair treatment in the workplace without discrimination on any legally protected basis. The company emphasizes that employment decisions are made based solely on candidate qualifications. This General Manager role offers a unique chance to lead a beloved brand while enjoying a rewarding career with work-life balance and significant growth potential.
The General Manager role at Bruegger's Bagels is a critical leadership position responsible for overseeing all aspects of store operations with a hands-on, "treat it like you own it" attitude. Each day starts early, as managers often begin their shifts as early as 4am to handle the first bagel bake and opening preparations. The General Manager ensures the store is audit-ready, manages catering, mobile, and in-store orders, and guarantees a high-quality customer experience throughout the day. During busy breakfast and lunch periods, the General Manager fills various positions as needed and ensures employee breaks are taken appropriately while maintaining strong customer satisfaction outcomes. Closing the store and prepping for the following day typically takes 30 to 45 minutes. Additional administrative duties such as scheduling, ordering, and inventory are also part of the role, usually managed during quieter hours before opening or after close. A daily deposit trip to the bank completes the responsibilities, allowing the Manager to leave well before dinner time.
Bruegger's provides comprehensive training with five weeks of preparation to equip General Managers with the knowledge and skills needed to excel. Candidates typically have between one and three years of previous experience as a General Manager or Assistant Manager in a restaurant setting. Effective leaders are hands-on operators who can inspire and motivate their team to create a fun and productive work environment. Familiarity with profit and loss (P&L) analysis is beneficial, but the key to success lies in proven strategies for managing food costs and labor targets to keep the store profitable. Recruiting top-quality staff and nurturing internal talent are important elements of the role, helping the team grow and thrive.
The position offers competitive pay, ranging from $55,000 to $58,000 annually, with attainable quarterly bonuses as a performance incentive. Over 60 percent of General Managers at Bruegger's received bonuses last year, reflecting the company's commitment to rewarding strong leadership. Benefits include medical, dental, and vision coverage, flexible spending accounts, disability and life insurance, and a 401K plan with a company match. Work hours are from 6am to 2pm, ensuring no nights or evenings are required, promoting a healthy work-life balance. Paid time off accrues up to 180 hours within the first year, and there are ample growth opportunities, with 80 percent of new District Managers in 2022 having been promoted from General Manager roles. Additional perks include pet insurance, tuition reimbursement, adoption assistance, discounts on popular services and products, and access to an Employee Assistance Program for employees and their families. The job location is conveniently situated at 1601 Penfield Road, Penfield, New York.
Bruegger's Bagels is committed to equal employment opportunity and fosters fair treatment in the workplace without discrimination on any legally protected basis. The company emphasizes that employment decisions are made based solely on candidate qualifications. This General Manager role offers a unique chance to lead a beloved brand while enjoying a rewarding career with work-life balance and significant growth potential.
Job Requirements
- must be at least 18 years old
- ability to sit, stand, bend, lift, and move intermittently during working hours
- willingness to work early morning shifts starting at 4am
- prior restaurant management experience
- excellent interpersonal skills
- basic math and financial literacy
- ability to manage multiple tasks simultaneously
Job Qualifications
- 1-3 years prior general manager or assistant general manager experience in a restaurant setting
- hands-on leadership and team motivation skills
- knowledge of food cost and labor management strategies
- ability to recruit and develop quality team members
- experience with profit and loss analysis is a plus
- strong communication and organizational skills
Job Duties
- oversee all aspects of store operations
- ensure store is audit ready
- manage catering, mobile, and in-store orders
- provide exceptional customer experience
- fill positions during busy periods
- maintain employee breaks and customer survey results
- close store and prep for next day
- handle scheduling, ordering, and inventory
- take daily deposit to the bank
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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