General Manager 3 - Food

Sodexo is a global leader in food services and facilities management, committed to improving the quality of life for those they serve. With operations spanning across numerous countries, Sodexo offers integrated services that range from catering and food services to facilities management. Their mission is centered around creating a better everyday for everyone and fostering economic, social, and environmental progress in the communities they serve. Emphasizing diversity, inclusion, and respect, Sodexo provides an environment where employees are valued and encouraged to be themselves, ensuring their voices and ideas are acknowledged. This inclusive and supportive workplace culture is designed to enhance employee satisfaction and performance.

Within this context, Sodexo is currently seeking a General Manager 3 - Food for its operations at McLaren Oakland Hospital in Pontiac, MI. This leadership role is critical in overseeing and directing all food and nutrition services at the hospital. The General Manager will be responsible for managing day-to-day operations, coordinating tasks across teams including subordinate managers, supervisors, and frontline staff to ensure delivery of high-quality food services. These services encompass retail, catering, and patient meal management operations, all delivered with an emphasis on quality and client satisfaction. The General Manager will also be expected to achieve company and client financial objectives, fostering and maintaining strong relationships with clients and customers, including communication with executive leadership teams.

In this role, strategic planning and compliance are key priorities. The General Manager will develop strategic plans to guide food services, ensuring adherence to HACCP standards, regulatory requirements, and internal company standards. A vital aspect involves interaction with patients, their families, and clinical teams to guarantee patient satisfaction and service excellence. Additionally, the General Manager will cultivate a positive and productive work environment that meets Sodexo’s standards and promotes employee engagement and success.

Candidates should come with a strong background in food service management, supervisory experience, and demonstrated leadership abilities that inspire and support team development. Culinary production experience and expertise in safety and sanitation compliance are essential. The role requires excellent multitasking skills, professional communication capabilities, and a passion for delivering exceptional customer service. The ideal candidate will be enthusiastic, confident, and capable of managing multiple priorities while prioritizing employee success and operational efficiency.

Sodexo offers a competitive salary determined by the candidate’s education, experience, skills, and training. The benefits package includes medical, dental, and vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, and company holidays, along with opportunities for career growth and tuition reimbursement. Sodexo supports continuous development and advancement within the company, providing an enriching and rewarding career path.

Overall, the General Manager 3 - Food role at McLaren Oakland Hospital presents a unique opportunity to lead a vital food service operation within a healthcare setting. The role combines operational management with strategic leadership and community-focused service, making it an ideal position for individuals committed to excellence in food service and passionate about making a meaningful difference every day.