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Firehouse Subs logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $60,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
performance bonuses
Career development opportunities

Job Description

Firehouse Subs is a rapidly growing fast-casual restaurant chain known for its commitment to hearty and flavorful food, heartfelt service, and community involvement through public safety initiatives. Established with a focus on serving high-quality subs, Firehouse Subs prides itself on maintaining an inviting atmosphere and delivering consistent customer satisfaction. The company is consistently rated among the best in the fast casual restaurant sector, emphasizing the hiring of passionate and energetic leaders who align with their values and culture. Working at Firehouse Subs means becoming part of a dedicated team that values teamwork, professionalism, and a commitment to guest service excellence.Show More

Job Requirements

  • high school diploma or equivalent
  • able to work on feet for up to 13 hours at a time
  • able to lift up to 50 lbs
  • open availability including weekends and some nights
  • cash handling skills
  • familiarity with Microsoft Office
  • top notch customer service skills
  • ability to lead and develop a strong team
  • positive attitude
  • willingness to manage team and serve customers daily with a smile
  • able to understand and manage food, labor costs and profit and loss statements
  • at least one year of management experience

Job Qualifications

  • possess at least one year of management experience
  • able to hire, train, and develop high-performance team members
  • familiar with profit and loss statements and managing food and labor costs
  • demonstrate strong leadership and communication skills
  • proficient in Microsoft Office
  • able to lead by example with positive attitude
  • committed to delivering exceptional customer service
  • knowledge of compliance with health, wage, employment, and safety regulations

Job Duties

  • ensure the restaurant is in full compliance with all local, state, and federal regulations including health, wage, employment, and safety standards
  • enforce adherence to all Firehouse Subs policies and procedures
  • provide leadership to meet standards of guest service, quality, cleanliness, and company culture
  • manage profitability by controlling food cost, labor cost, utilities, and driving sales growth
  • coordinate and implement operational plans and company initiatives
  • staff the restaurant with qualified and properly trained personnel
  • continuously train and develop assistant and shift managers
  • participate actively in local restaurant marketing and public safety foundation initiatives
  • complete all required reports and legal documents accurately and on time
  • maintain community awareness and participation to enhance sales and public relations
  • represent Firehouse Subs professionally
  • communicate any business-impacting issues to the GM/Owner
  • maintain restaurant equipment and report malfunctions promptly
  • perform additional duties as assigned by the Owner

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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