Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive salary
Monthly bonus program up to 7500 a year
uniforms
meals provided
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Positive work environment
Job Description
The Harmon Family McDonald's organization is a prominent and respected franchise within the McDonald's Corporation network, operating multiple locations across the State of Virginia. As an independent franchisee, the Harmon Family McDonald's group is dedicated to upholding the brand's legacy by delivering outstanding service, quality food, and a comfortable dining experience to the community. Over the years, the Harmon's organization has built a reputation for excellence through their commitment to high standards, community engagement, and fostering positive work environments for their employees. This dedication has helped them establish some of the most successful McDonald's restaurants in the region, recognized for their superior customer service and operational excellence.
At the Harmon Family McDonald's group, they seek to maintain their position as the leading franchise through continuous improvement and innovative leadership. They emphasize the importance of developing their team members, ensuring that every employee is trained, motivated, and empowered to succeed. This ethos not only drives customer satisfaction but also enhances employee retention and morale. Their vision revolves around being the best McDonald's operators in Virginia by adhering to strict quality, service, cleanliness, and value standards that the McDonald's brand represents globally.
The role of General Manager at Harmon Family McDonald's is crucial to this vision. As the head coach of the restaurant team, the General Manager operates multi-million-dollar restaurant operations, directly influencing the financial success and operational efficiency of the business. This position involves overseeing all aspects of day-to-day management, including profit and loss responsibilities, cash control, labor scheduling, inventory management, and ensuring compliance with company policies and the McDonald's brand standards. The General Manager not only manages financials but also leads and develops a diverse team, spending a significant portion of their time coaching, training, correcting, and inspiring employees to deliver exceptional customer service.
The ideal candidate is someone with robust people skills who thrives on creating a positive and productive work environment. This person will have a 'Beat Yesterday' attitude, continually striving for improvement and not settling for mediocrity. They are expected to embody the highest standards within the restaurant industry, upholding the values that have made McDonald's the most successful restaurant franchise in history. Building an empowered, respectful team focused on safety and excellence is a top priority, fostering a culture where team members are excited about their roles and ready to provide customers with an outstanding experience.
In summary, the Harmon Family McDonald's organization is seeking a dynamic, results-oriented General Manager who possesses strong leadership abilities, exceptional interpersonal skills, and a passion for maintaining the highest operational standards. This is a full-time position that offers competitive salary packages, including bonuses and comprehensive benefits, making it an excellent opportunity for an experienced leader in the quick-service restaurant (QSR) industry to grow and succeed within a supportive and thriving franchise group.
At the Harmon Family McDonald's group, they seek to maintain their position as the leading franchise through continuous improvement and innovative leadership. They emphasize the importance of developing their team members, ensuring that every employee is trained, motivated, and empowered to succeed. This ethos not only drives customer satisfaction but also enhances employee retention and morale. Their vision revolves around being the best McDonald's operators in Virginia by adhering to strict quality, service, cleanliness, and value standards that the McDonald's brand represents globally.
The role of General Manager at Harmon Family McDonald's is crucial to this vision. As the head coach of the restaurant team, the General Manager operates multi-million-dollar restaurant operations, directly influencing the financial success and operational efficiency of the business. This position involves overseeing all aspects of day-to-day management, including profit and loss responsibilities, cash control, labor scheduling, inventory management, and ensuring compliance with company policies and the McDonald's brand standards. The General Manager not only manages financials but also leads and develops a diverse team, spending a significant portion of their time coaching, training, correcting, and inspiring employees to deliver exceptional customer service.
The ideal candidate is someone with robust people skills who thrives on creating a positive and productive work environment. This person will have a 'Beat Yesterday' attitude, continually striving for improvement and not settling for mediocrity. They are expected to embody the highest standards within the restaurant industry, upholding the values that have made McDonald's the most successful restaurant franchise in history. Building an empowered, respectful team focused on safety and excellence is a top priority, fostering a culture where team members are excited about their roles and ready to provide customers with an outstanding experience.
In summary, the Harmon Family McDonald's organization is seeking a dynamic, results-oriented General Manager who possesses strong leadership abilities, exceptional interpersonal skills, and a passion for maintaining the highest operational standards. This is a full-time position that offers competitive salary packages, including bonuses and comprehensive benefits, making it an excellent opportunity for an experienced leader in the quick-service restaurant (QSR) industry to grow and succeed within a supportive and thriving franchise group.
Job Requirements
- Required to have at least 3 years of management experience in a fast-paced high volume QSR environment
- Ability to effectively teach and train team members on the job
- Flexible availability to meet restaurant operational hours, including overnight shifts
- Effective time management skills and multi-tasking abilities
- Proficiency with POS systems and Microsoft Office applications
- Must hold a valid driver’s license
- Commitment to uphold company and brand standards consistently
Job Qualifications
- Management experience, at least 3 years in fast-paced, high volume QSR concept
- Ability to teach and train side-by-side with your team - not only are you effective at delegating responsibilities, you also roll up your sleeves and lead by example to get the job done
- Flexible scheduling around the needs of the restaurant
- Demonstrate excellence time management skills and able to handle multiple priorities in a fast-paced environment
- POS and office computer skills including Microsoft Word, Excel, Outlook
- Valid driver’s license
Job Duties
- Overseeing profit and loss by following cash control, maintaining inventory, scheduling labor, reviewing financials and taking ownership for results
- Motivate, train and develop outstanding team members - developing a team that excels in their role and knows our focus is about giving them the resources to grow personally and professionally with on-going training and leadership development
- Conduct performance appraisals for team members
- prepare your team for success by teaching and training everyday operations
- Partner with Operations Supervisor for succession planning and talent development
- Manage McDonald’s brand standards alongside O’Brien Family company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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