Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Hardee's is a well-established fast-food restaurant brand known for its delicious burgers, fries, and classic American menu offerings. Operating since 1960, Hardee's has built a strong reputation for quality food and friendly service at affordable prices. As part of a large network of locations, Hardee's emphasizes consistent customer experiences and high standards in product preparation, hygiene, and customer relations. The restaurant located at 921 E Washington in Indianapolis, IN, is seeking a dedicated and experienced General Manager to lead daily operations and ensure the restaurant’s success and adherence to corporate and local standards.
The role of the Restaurant General Manager is critical to the operational success of this Hardee's location. The General Manager holds comprehensive responsibility for managing all aspects of the restaurant's operations, including overseeing product preparation, maintaining exceptional customer service, managing the maintenance and repair of the facility, controlling inventory, and leading the team effectively. This leadership role requires strategic oversight in recruiting, hiring, training, and retaining qualified staff, while fostering a motivated, productive work environment.
In this position, the General Manager ensures compliance with company policies and legal regulations, emphasizing workplace safety and health standards such as adherence to the Occupational Safety and Health Act and local health codes. A key responsibility is financial stewardship, including managing the restaurant's profit and loss by implementing cash control and security procedures, inventory management, labor cost oversight, and reviewing financial reports for informed decision-making.
Moreover, this role involves active participation in corporate and local marketing initiatives aimed at driving sales and maintaining high customer traffic. The General Manager sets high standards for food quality and customer satisfaction, ensuring that every guest’s experience matches the brand’s promise of excellence. This person must maintain rapid and accurate service, cultivate positive guest relations, and ensure consistency in product quality.
The Hardee's General Manager has the authority to hire and terminate staff, working in partnership with Human Resources to make these decisions. They also conduct performance evaluations, provide disciplinary measures when necessary, and engage in ongoing staff development through training and motivation. Ensuring a safe working environment and safe customer experience is paramount, achieved by enforcing safe work behaviors and regular preventative maintenance of equipment, facilities, and grounds.
This is a hands-on leadership position ideal for an individual passionate about the foodservice industry, leadership development, and operational excellence. The General Manager role at this Hardee's location offers a dynamic work environment with opportunities to make a tangible impact on business performance and customer satisfaction. Candidates who thrive in fast-paced settings, who possess strong financial and people management skills, and who are committed to maintaining high standards of safety, quality, and service will excel in this position.
The role of the Restaurant General Manager is critical to the operational success of this Hardee's location. The General Manager holds comprehensive responsibility for managing all aspects of the restaurant's operations, including overseeing product preparation, maintaining exceptional customer service, managing the maintenance and repair of the facility, controlling inventory, and leading the team effectively. This leadership role requires strategic oversight in recruiting, hiring, training, and retaining qualified staff, while fostering a motivated, productive work environment.
In this position, the General Manager ensures compliance with company policies and legal regulations, emphasizing workplace safety and health standards such as adherence to the Occupational Safety and Health Act and local health codes. A key responsibility is financial stewardship, including managing the restaurant's profit and loss by implementing cash control and security procedures, inventory management, labor cost oversight, and reviewing financial reports for informed decision-making.
Moreover, this role involves active participation in corporate and local marketing initiatives aimed at driving sales and maintaining high customer traffic. The General Manager sets high standards for food quality and customer satisfaction, ensuring that every guest’s experience matches the brand’s promise of excellence. This person must maintain rapid and accurate service, cultivate positive guest relations, and ensure consistency in product quality.
The Hardee's General Manager has the authority to hire and terminate staff, working in partnership with Human Resources to make these decisions. They also conduct performance evaluations, provide disciplinary measures when necessary, and engage in ongoing staff development through training and motivation. Ensuring a safe working environment and safe customer experience is paramount, achieved by enforcing safe work behaviors and regular preventative maintenance of equipment, facilities, and grounds.
This is a hands-on leadership position ideal for an individual passionate about the foodservice industry, leadership development, and operational excellence. The General Manager role at this Hardee's location offers a dynamic work environment with opportunities to make a tangible impact on business performance and customer satisfaction. Candidates who thrive in fast-paced settings, who possess strong financial and people management skills, and who are committed to maintaining high standards of safety, quality, and service will excel in this position.
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant management or a related leadership role
- knowledge of food safety, health, and safety regulations
- ability to work flexible hours including weekends and holidays
- strong communication and interpersonal skills
- proficiency in cash handling and financial procedures
- valid work authorization
Job Qualifications
- Experience in restaurant management or a similar leadership role
- strong financial management skills
- knowledge of health and safety regulations
- excellent leadership and team-building abilities
- ability to effectively recruit, train, and retain staff
- exceptional customer service skills
- ability to manage multiple priorities in a fast-paced environment
- strong problem-solving and decision-making skills
Job Duties
- Controls day-to-day operations by scheduling, ordering, and developing the restaurant team members
- controls profit and loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- recruits, interviews, and hires team members, conducts performance appraisals, takes disciplinary action, motivates, and trains
- has authority to hire and terminate (or participate in those decisions) with approval/partnership from Human Resources
- ensures that the Occupational Safety and Health Act, local health, and safety codes, as well as the company safety and security policies are being adhered to
- ensures that the restaurant follows the preventative maintenance program with regards to facility, equipment, and grounds maintenance
- ensures a safe working and customer experience environment by facilitating safe work behaviors of the team
- maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards
- ensures food quality and 100% customer satisfaction
- ensures complete and timely execution of corporate and local marketing programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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